At a Glance
- Tasks: Engage customers, support sales, and process orders in a dynamic team.
- Company: Join ZKTeco UK, a global brand with a strong European presence.
- Benefits: Collaborative environment with opportunities for professional growth.
- Other info: Work in Birmingham with a small, agile team.
- Why this job: Make an impact in sales and customer engagement while developing your skills.
- Qualifications: Sales support experience and strong communication skills preferred.
The predicted salary is between 25000 - 35000 £ per year.
ZKTeco UK is looking for a Sales Coordinator to join our team in the UK. ZKTeco UK is a subsidiary of ZKTeco Europe, supporting the UK market with a Customer Experience Centre and a strong network of dedicated distributors. We operate with a small, dynamic team specialising in sales, marketing, technical support, and logistics, offering a collaborative and fast‑paced working environment. ZKTeco UK is based in Birmingham, where our UK office is located.
RESPONSIBILITIES
- Outbound Sales Support & Customer Engagement
- Making outbound calls to existing customers to maintain engagement and support repeat business.
- Contacting new prospects to introduce company products and identify potential opportunities.
- Following up on enquiries, quotations, and lapsed customers to support sales activity.
- Supporting Sales Leaders by identifying and qualifying opportunities for further development.
- Supporting Sales Leaders in building and maintaining a healthy sales pipeline.
- Maintaining accurate records of customer interactions, leads, and opportunities within CRM systems.
- Following up on open opportunities and quotations to maintain momentum.
- Providing regular updates to Sales Leaders on customer activity and feedback.
- Providing day-to-day administrative support for Sales, Operations and Finance (phone and email enquiries).
- Processing quotations, orders, and customer requests accurately and in a timely manner.
- Maintaining customer records and sales data within ERP systems (including SAP).
- Coordinating with internal teams to ensure orders and customer requirements are delivered correctly and on time.
- Ensuring adherence to internal processes, including returns (RMA) and order procedures.
- Acting as a point of contact for customer enquiries and providing a high standard of service.
- Providing product information, pricing, and availability in support of the sales process.
- Maintaining strong working relationships with customers and internal stakeholders.
- Supporting preparation of quotations, proposals, and customer communications.
- Assisting with sales and marketing campaigns, events and initiatives as required.
PROFESSIONAL EXPERIENCE, KNOWLEDGE AND SKILLS:
- Previous experience in a sales or sales support role desirable.
- Good computer literacy (email, MS Office, CRM/ERP systems – SAP desirable).
- Strong communication skills, both verbal and written.
- Confident and professional telephone manner.
- Good organisational skills and attention to detail.
- Willingness to learn and develop within a sales environment.
- Ability to work independently, with initiative, and as part of a small hybrid team.
WHY JOIN ZKTECO UK
- Be part of a global brand with a strong European presence.
- Work in a collaborative, agile team environment.
- Exposure to sales, marketing, and customer engagement.
- Opportunity for professional growth and development.
SAP Sales Order Processing Coordinator in Birmingham employer: ZKTeco Europe
Contact Detail:
ZKTeco Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP Sales Order Processing Coordinator in Birmingham
✨Tip Number 1
Get to know the company inside out! Research ZKTeco UK, their products, and their market presence. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of customer engagement, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace SAP Sales Order Processing Coordinator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Coordinator role. Highlight any previous sales or support experience, especially if you've worked with CRM or ERP systems like SAP.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're excited about joining ZKTeco UK. Mention how you can contribute to the team and support customer engagement.
Showcase Your Organisational Skills: Since this role involves a lot of coordination and administration, be sure to mention any relevant experiences where you've demonstrated strong organisational skills and attention to detail. We love a candidate who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ZKTeco Europe
✨Know Your Stuff
Before the interview, make sure you understand ZKTeco's products and services. Familiarise yourself with their customer engagement strategies and how they operate in the UK market. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare examples from your past experiences that highlight your sales support skills. Think about times when you successfully engaged customers or supported a sales team. Be ready to discuss how you maintained records and followed up on leads, as these are key responsibilities for the role.
✨Practice Your Communication
Since strong communication skills are essential for this position, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on maintaining a confident and professional telephone manner, as well as your verbal and written communication.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready to ask. Inquire about the team dynamics, sales strategies, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.