Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, support sales, and manage CRM systems in a dynamic team.
- Company: Join ZKTeco UK, a global brand with a strong European presence.
- Benefits: Collaborative work environment with opportunities for professional growth.
- Other info: Work in a hybrid role with a focus on teamwork and initiative.
- Why this job: Make an impact in sales and customer engagement while developing your skills.
- Qualifications: Sales support experience and strong communication skills are a plus.
The predicted salary is between 25000 - 32000 £ per year.
ZKTeco UK is looking for a Sales Coordinator to join our team in the UK. ZKTeco UK is a subsidiary of ZKTeco Europe, supporting the UK market with a Customer Experience Centre and a strong network of dedicated distributors. We operate with a small, dynamic team specialising in sales, marketing, technical support, and logistics, offering a collaborative and fast‑paced working environment. ZKTeco UK is based in Birmingham, where our UK office is located.
RESPONSIBILITIES
- Outbound Sales Support & Customer Engagement
- Making outbound calls to existing customers to maintain engagement and support repeat business.
- Contacting new prospects to introduce company products and identify potential opportunities.
- Following up on enquiries, quotations, and lapsed customers to support sales activity.
- Supporting Sales Leaders by identifying and qualifying opportunities for further development.
- Supporting Sales Leaders in building and maintaining a healthy sales pipeline.
- Maintaining accurate records of customer interactions, leads, and opportunities within CRM systems.
- Following up on open opportunities and quotations to maintain momentum.
- Providing regular updates to Sales Leaders on customer activity and feedback.
- Providing day-to-day administrative support for Sales, Operations and Finance (phone and email enquiries).
- Processing quotations, orders, and customer requests accurately and in a timely manner.
- Maintaining customer records and sales data within ERP systems (including SAP).
- Coordinating with internal teams to ensure orders and customer requirements are delivered correctly and on time.
- Ensuring adherence to internal processes, including returns (RMA) and order procedures.
- Acting as a point of contact for customer enquiries and providing a high standard of service.
- Providing product information, pricing, and availability in support of the sales process.
- Maintaining strong working relationships with customers and internal stakeholders.
- Supporting preparation of quotations, proposals, and customer communications.
- Assisting with sales and marketing campaigns, events and initiatives as required.
PROFESSIONAL EXPERIENCE, KNOWLEDGE AND SKILLS:
- Previous experience in a sales or sales support role desirable.
- Good computer literacy (email, MS Office, CRM/ERP systems – SAP desirable).
- Strong communication skills, both verbal and written.
- Confident and professional telephone manner.
- Good organisational skills and attention to detail.
- Willingness to learn and develop within a sales environment.
- Ability to work independently, with initiative, and as part of a small hybrid team.
WHY JOIN ZKTECO UK
- Be part of a global brand with a strong European presence.
- Work in a collaborative, agile team environment.
- Exposure to sales, marketing, and customer engagement.
- Opportunity for professional growth and development.
Sales & CRM Administrator - Hybrid in Birmingham employer: ZKTeco Europe
Contact Detail:
ZKTeco Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & CRM Administrator - Hybrid in Birmingham
✨Tip Number 1
Get to know the company inside out! Research ZKTeco UK, their products, and their market presence. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your relevant experience and skills. This will come in handy when making those outbound calls or during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at ZKTeco UK.
We think you need these skills to ace Sales & CRM Administrator - Hybrid in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales & CRM Administrator role. Highlight any previous sales support experience and your familiarity with CRM systems like SAP, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're excited about joining ZKTeco UK. Mention how you can contribute to our dynamic team and support customer engagement.
Show Off Your Organisational Skills: In your application, give examples of how you've managed multiple tasks or projects in the past. We love candidates who can juggle responsibilities while maintaining attention to detail, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ZKTeco Europe
✨Know Your Stuff
Before the interview, make sure you understand ZKTeco UK’s products and services. Familiarise yourself with their customer engagement strategies and how they support sales. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Prepare examples of how you've successfully engaged with customers in previous roles. This will demonstrate your ability to maintain relationships and support sales effectively.
✨Be Organised
Bring a notepad or device to jot down important points during the interview. This shows you're organised and ready to take notes on what the team shares about their processes. Plus, it’ll help you remember key details for follow-up questions.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, sales strategies, and opportunities for growth within ZKTeco UK. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your career goals.