Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, support sales, and coordinate orders in a dynamic team.
- Company: Join ZKTeco UK, a global brand with a strong European presence.
- Benefits: Collaborative environment, professional growth, and exposure to sales and marketing.
- Other info: Fully in-office role in Birmingham with a small, agile team.
- Why this job: Make an impact in sales while developing your skills in a fast-paced setting.
- Qualifications: Sales support experience and strong communication skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
ZKTeco Europe is looking for a Sales Coordinator to join our team in the UK. ZKTeco UK is a subsidiary of ZKTeco Europe, supporting the UK market with a Customer Experience Centre and a strong network of dedicated distributors. We operate with a small, dynamic team specialising in sales, marketing, technical support, and logistics, offering a collaborative and fast‑paced working environment. The position is fully presential and requires daily attendance at our Birmingham office.
RESPONSIBILITIES:
- Outbound Sales Support & Customer Engagement
- Making outbound calls to existing customers to maintain engagement and support repeat business.
- Contacting new prospects to introduce company products and identify potential opportunities.
- Following up on enquiries, quotations, and lapsed customers to support sales activity.
- Supporting Sales Leaders by identifying and qualifying opportunities for further development.
- Pipeline & Opportunity Support
- Supporting Sales Leaders in building and maintaining a healthy sales pipeline.
- Maintaining accurate records of customer interactions, leads, and opportunities within CRM systems.
- Following up on open opportunities and quotations to maintain momentum.
- Providing regular updates to Sales Leaders on customer activity and feedback.
- Sales Administration & Order Processing (30% of total role)
- Providing day-to-day administrative support for Sales, Operations and Finance (phone and email enquiries).
- Processing quotations, orders, and customer requests accurately and in a timely manner.
- Maintaining customer records and sales data within ERP systems (including SAP).
- Coordinating with internal teams to ensure orders and customer requirements are delivered correctly and on time.
- Ensuring adherence to internal processes, including returns (RMA) and order procedures.
- Customer Service & Internal Support
- Acting as a point of contact for customer enquiries and providing a high standard of service.
- Providing product information, pricing, and availability in support of the sales process.
- Maintaining strong working relationships with customers and internal stakeholders.
- Sales Support & Coordination
- Supporting preparation of quotations, proposals, and customer communications.
- Assisting with sales and marketing campaigns, events and initiatives as required.
PROFESSIONAL EXPERIENCE, KNOWLEDGE AND SKILLS:
- Previous experience in a sales or sales support role desirable.
- Good computer literacy (email, MS Office, CRM/ERP systems – SAP desirable).
- Strong communication skills, both verbal and written.
- Confident and professional telephone manner.
- Good organisational skills and attention to detail.
- Willingness to learn and develop within a sales environment.
- Ability to work independently, with initiative, and as part of a small hybrid team.
WHY JOIN ZKTECO UK:
- Be part of a global brand with a strong European presence.
- Work in a collaborative, agile team environment.
- Exposure to sales, marketing, and customer engagement.
- Opportunity for professional growth and development.
Sales Coordinator - ZKTeco UK in Birmingham employer: ZKTeco Europe
Contact Detail:
ZKTeco Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator - ZKTeco UK in Birmingham
✨Tip Number 1
Get to know the company inside out! Research ZKTeco UK, their products, and their market presence. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your skills align with the Sales Coordinator role. Highlight your experience in sales support and customer engagement to stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team at ZKTeco UK.
We think you need these skills to ace Sales Coordinator - ZKTeco UK in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Sales Coordinator role. Highlight any previous sales or support experience, and don’t forget to mention your computer literacy and communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining ZKTeco UK and how you can contribute to our dynamic team. Keep it friendly and professional, just like us!
Show Off Your Organisational Skills: Since this role involves a lot of admin and coordination, make sure to showcase your organisational skills in your application. Mention any tools or systems you’ve used to keep things running smoothly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ZKTeco Europe
✨Know Your Stuff
Before the interview, make sure you’re familiar with ZKTeco's products and services. Research their customer experience centre and understand how they engage with clients. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your Communication Skills
Since strong communication is key for this Sales Coordinator role, practice articulating your thoughts clearly. Prepare examples of how you've successfully engaged with customers or supported sales teams in the past. This will demonstrate your ability to maintain relationships and support sales activities.
✨Be Organised
Highlight your organisational skills during the interview. Bring a notebook with questions and notes about your previous experiences that relate to the job. Mention any tools you’ve used, like CRM or ERP systems, to manage customer interactions and sales data effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and sales strategies at ZKTeco UK. This not only shows your enthusiasm for the position but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers on a deeper level.