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- Tasks: Lead shifts, manage teams, and ensure a fantastic customer experience.
- Company: Join the Zizzi family, where fun and teamwork thrive.
- Benefits: Enjoy 50% off meals, free food on shift, and generous rewards.
- Other info: Access to wellness support, discounts, and opportunities for career progression.
- Why this job: Grow your career in a vibrant environment while sharing your love for food.
- Qualifications: Passion for customer service and team leadership skills.
The predicted salary is between 12 - 13 £ per hour.
Calling all Pizza lovers!!.......(Pasta lovers are welcome too)
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you are interested in progressing your career with us we'll support and guide you all the way to the top.
What you'll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here's a taster:
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
And you do all that through our Zizzi Values - it's what matters to us:
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other's backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
Supervisor UK - Kingston Upon Thames employer: Zizzi
Contact Detail:
Zizzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor UK - Kingston Upon Thames
✨Tip Number 1
Get to know the restaurant vibe! Pop in for a meal or a coffee before your interview. This way, you can chat about your experience and show you’re genuinely interested in being part of the Zizzi family.
✨Tip Number 2
Brush up on your leadership skills! Think of examples where you've led a team or handled a busy shift. We want to see how you can bring that drive and togetherness to our team!
✨Tip Number 3
Show off your passion for food! Be ready to share your favourite dishes and why you love them. It’s all about creating those Great Times for our customers, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and shows you’re serious about joining us at Zizzi. Plus, we love seeing applications from people who are excited about our values!
We think you need these skills to ace Supervisor UK - Kingston Upon Thames
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences you have in the restaurant industry or how you enjoy sharing great meals with friends and family. We want to see that you’re excited about being part of our Zizzi family!
Highlight Your Team Spirit: Since we value togetherness, make sure to showcase your teamwork skills. Talk about times you've worked well with others, whether in a job or a group project. We’re all about supporting each other, so let us know how you can contribute to our team!
Be Yourself: We celebrate individuality at Zizzi, so don’t be afraid to let your personality shine in your application. Share what makes you unique and how you can bring your own flair to the role. Authenticity is key, and we want to get to know the real you!
Apply Through Our Website: Make sure to submit your application through our website for the best chance of success! It’s super easy, and you’ll be one step closer to joining our amazing team. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Zizzi
✨Know Your Zizzi Values
Before your interview, take some time to familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values. This will show the interviewers that you understand their culture and are ready to contribute.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be managing a team, so it's crucial to highlight your leadership abilities. Prepare specific examples of how you've successfully led a team in the past, handled challenges, or improved customer service. This will help the interviewers envision you in the role.
✨Passion for Food and Service
Zizzi is all about great food and customer experiences. Be ready to share your passion for food and how you ensure customers have a fantastic time. Discuss any relevant experience in the hospitality industry and how you’ve gone above and beyond to create memorable dining experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team dynamics, opportunities for growth, or how Zizzi measures success in customer service. Thoughtful questions can leave a lasting impression.