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- Tasks: Lead shifts, manage teams, and ensure excellent customer service at our vibrant restaurant.
- Company: Join Zizzi, a fun-loving family that celebrates individuality and great food.
- Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
- Why this job: Grow your career in a supportive environment while creating memorable experiences for customers.
- Qualifications: No specific experience needed, just a passion for food and great service!
- Other info: Access to wellbeing support and a community platform for updates and payslips.
Calling all Pizza lovers!!.......(Pasta lovers are welcome too) As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly.
If you are interested in progressing your career with us we will support and guide you all the way to the top.
What you’ll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what’s going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that’s what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here’s a taster:
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
And you do all that through our Zizzi Values - it’s what matters to us:
- Growth - You aim to be better than yesterday. We’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other’s backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously. We are Zizzi. At Zizzi we are a family. It’s never me, always we. Customers included.
Contact Detail:
Zizzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor UK
✨Tip Number 1
Familiarise yourself with Zizzi's values and culture. Understanding their focus on growth, individuality, drive, togetherness, and fun will help you align your approach during interviews and discussions, showing that you're a great fit for the team.
✨Tip Number 2
Highlight any previous experience in a supervisory role or within the hospitality industry. Be ready to share specific examples of how you've successfully managed teams or improved customer service, as this will demonstrate your capability to handle the responsibilities of the Supervisor position.
✨Tip Number 3
Prepare to discuss how you would create a positive customer experience. Think about strategies you could implement to ensure every guest has a 'Great Time', as this is a key aspect of the role and will show your commitment to customer satisfaction.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding what it takes to succeed at Zizzi.
We think you need these skills to ace Supervisor UK
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Zizzi is looking for in a Supervisor. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience in customer service and team management. Use specific examples that demonstrate your ability to lead a team and ensure great customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention how your values align with Zizzi's, particularly around growth, individuality, drive, togetherness, and fun.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Zizzi
✨Show Your Passion for Food
As a Supervisor, you'll be sharing your love for food with customers and your team. Make sure to express your enthusiasm for the menu and how you can contribute to creating a great dining experience.
✨Demonstrate Leadership Skills
Highlight your ability to manage and motivate a team. Share examples of how you've successfully led a team in the past, ensuring smooth operations and excellent customer service.
✨Emphasise Customer Service Excellence
Zizzi values a great customer service journey. Be prepared to discuss how you would ensure every customer has a 'Great Time' and provide specific examples from your previous experiences.
✨Align with Zizzi's Values
Familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Be ready to explain how you embody these values in your work and how they resonate with your personal philosophy.
