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- Tasks: Lead shifts, manage teams, and ensure a fantastic customer experience.
- Company: Join the Zizzi family, where fun and teamwork thrive.
- Benefits: Enjoy 50% off meals, free food on shift, and instant access to wages.
- Other info: 28 days holiday, discounts on cinema tickets, and a supportive community.
- Why this job: Grow your career in a vibrant environment while sharing your love for food.
- Qualifications: Passion for customer service and team leadership skills.
The predicted salary is between 12 - 13 £ per hour.
Calling all Pizza lovers!!.......(Pasta lovers are welcome too)
£12.92 per hour plus Tronc and benefits
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you are interested in progressing your career with us we'll support and guide you all the way to the top.
What you'll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here's a taster:
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
And you do all that through our Zizzi Values - it's what matters to us:
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other's backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
Supervisor UK - Maidstone employer: Zizzi
Contact Detail:
Zizzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor UK - Maidstone
✨Tip Number 1
Get to know the company culture! Before your interview, check out Zizzi's social media and website. Understanding their values and vibe will help you connect with the team and show you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to creating Great Times for customers.
✨Tip Number 3
Show off your passion for food! When chatting with the interviewers, share your love for pizza and pasta. Let them know how you can bring that enthusiasm to the team and enhance the customer experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor UK - Maidstone
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences you have in the restaurant industry or your favourite dishes. We want to see that you share our enthusiasm for creating great dining experiences.
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase any previous leadership roles you've had. Talk about how you've motivated others and created a positive environment. We’re all about togetherness, so let us know how you’ve fostered teamwork!
Be Authentic: We value individuality at Zizzi, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you, you! We want to get to know the real you, not just a list of qualifications.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s quick and straightforward, plus you’ll get all the latest updates on your application status. We can’t wait to hear from you!
How to prepare for a job interview at Zizzi
✨Know Your Zizzi Values
Before your interview, take some time to familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your potential employer that you're a great fit for their team.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading the front of house team to create memorable experiences for customers. Prepare specific examples of how you've provided excellent customer service in previous roles. Highlight any situations where you turned a negative experience into a positive one, as this will illustrate your problem-solving skills.
✨Demonstrate Leadership Qualities
Think about times when you've taken charge or led a team. Be ready to discuss your leadership style and how you motivate others. Zizzi is looking for someone who can manage both front and back of house effectively, so share your strategies for ensuring smooth operations during busy shifts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about opportunities for career progression, how the team collaborates, or what a typical day looks like for a Supervisor at Zizzi. This not only helps you gauge if it's the right fit for you but also leaves a positive impression.