At a Glance
- Tasks: Lead a vibrant team, ensuring customers have a fantastic dining experience every time.
- Company: Join Zizzi, a fun and family-oriented restaurant chain passionate about Italian food.
- Benefits: Enjoy competitive salary, bonuses, discounts, and 28 days holiday.
- Other info: Great opportunities for career growth and a supportive community.
- Why this job: Be a key player in a dynamic environment while sharing your love for food.
- Qualifications: Experience in leadership and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Calling all Pizza lovers!! (Pasta lovers are welcome too)
Competitive Salary including Generous Bonus Scheme and Tronc
Zizzi General Managers have a huge role to play, you will work closely with the Head Chef to ensure the success of the restaurant. You will understand and promote our culture bringing our values to life within the team. Being full of enthusiasm, a team player and not afraid to roll your sleeves up and get stuck in to ensure our customers have a great time - every time. Having a passion for food and service whilst being uncompromising in your expectations. Leading by example and being a great role model.
What you'll get:
- Company Bonus Scheme
- Get rewarded by your customers with a generous tronc system
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
What will you be doing? Here's a taster:
- Being a people leader. Recruiting, onboarding, developing, inspiring and retaining the best industry talent. Ultimately ensuring you have a team of engaged superstars, who embody our culture and values.
- Living and breathing customer service. Coaching and developing your team to do the same, to ensure all of our customers have a Great Time, every time.
- As a General Manager you will become an expert as well as being absolutely passionate about our food; enabling you to share this with your team and our customers. Italian food is at the heart of what we do and you'll ensure that only perfect plates of food leave your kitchen.
- Smashing your restaurant financial target, optimising contribution and maximising profitability, as well as constantly reviewing business performance, then taking action to make things even better.
- Be the absolute authority on all our policies and procedures and making sure your team adhere to them down to the last detail. Ensuring the safety and well-being of your team and customers is maintained above expectation.
And you do all that through our Zizzi Values - it's what matters to us:
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other's backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
General Manager - Kingston Upon Thames employer: Zizzi
Zizzi is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for food and service is at the forefront. As a General Manager in Kingston Upon Thames, you will enjoy competitive salaries, generous bonuses, and a wealth of employee benefits including discounts on meals, access to wellness support, and opportunities for career progression. Join a team that values individuality, growth, and togetherness, ensuring every day is not just about work, but about creating memorable experiences for both staff and customers.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Kingston Upon Thames
✨Tip Number 1
Get to know the company culture before your interview. Dive into Zizzi's values and think about how you can embody them. Show us that you're not just a fit for the role, but also for our family!
✨Tip Number 2
Practice your people skills! As a General Manager, you'll be leading a team, so brush up on your communication and coaching techniques. We want to see how you inspire and engage others.
✨Tip Number 3
Be ready to share your passion for food and service. We love pizza and pasta, so tell us about your favourite dishes and how you ensure customers have a great time every time they visit.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your enthusiasm and readiness to roll up your sleeves and get stuck in with us at Zizzi.
We think you need these skills to ace General Manager - Kingston Upon Thames
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let your love for Italian cuisine shine through! Share any experiences you have with food, whether it's cooking, dining out, or even just your favourite dishes. We want to see that you're as enthusiastic about our menu as we are!
Emphasise Team Spirit:Zizzi is all about togetherness, so make sure to highlight your teamwork skills in your application. Talk about times you've worked closely with others to achieve a common goal. We’re looking for someone who can inspire and lead a team, so show us how you’ve done that before!
Be Authentic:We value individuality at Zizzi, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you stand out. We want to know the real you, not just a list of qualifications!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through. Let’s get this journey started together!
How to prepare for a job interview at Zizzi
✨Know Your Zizzi Values
Before the interview, take some time to really understand Zizzi's values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values. This will show your potential employer that you're not just a fit for the role, but also for the company culture.
✨Show Your Passion for Food
As a General Manager, your love for Italian food should shine through. Be prepared to discuss your favourite dishes, what makes them special, and how you can share that passion with your team and customers. This enthusiasm can set you apart from other candidates.
✨Prepare for Team Leadership Questions
Expect questions about your leadership style and how you develop your team. Think of specific instances where you've successfully recruited, trained, or inspired others. Highlight your ability to create an engaged team that aligns with Zizzi's culture and values.
✨Demonstrate Financial Acumen
Since smashing financial targets is key for this role, be ready to discuss your experience with budgeting, optimising profitability, and reviewing business performance. Bring examples of how you've previously improved financial outcomes in a restaurant setting to the table.
