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- Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
- Company: Zizzi is a vibrant restaurant chain known for its delicious Italian cuisine and welcoming atmosphere.
- Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
- Why this job: Be part of a fun, supportive team that values individuality and growth while serving amazing food.
- Qualifications: No prior experience needed, just a passion for food and great customer service.
- Other info: Access to wellbeing support and opportunities for career progression.
Calling all Pizza lovers!!.......(Pasta lovers are welcome too) Front of House Team Member up to £12.21 per hour plus tronc and benefits.
As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.
What you'll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing?
Here's a taster:
- Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Being passionate about our food and knowing the menu inside out and sharing this with our customers.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
- Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
- Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.
And you do all that through our Zizzi Values - its what matters to us:
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously. We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
Front of House UK - Team Member employer: Zizzi
Contact Detail:
Zizzi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House UK - Team Member
✨Tip Number 1
Familiarise yourself with Zizzi's menu and values. Knowing the dishes inside out and understanding the company's focus on individuality and togetherness will help you connect with the team during your interview.
✨Tip Number 2
Show your passion for food and customer service. Be ready to share your favourite dishes and how you would enhance a customer's dining experience, as this aligns perfectly with what Zizzi is looking for in a Front of House Team Member.
✨Tip Number 3
Prepare to discuss how you can contribute to a positive team environment. Highlight your ability to work collaboratively and support your colleagues, as Zizzi values togetherness and teamwork.
✨Tip Number 4
Be ready to demonstrate your adaptability and drive. Share examples from your past experiences where you've successfully handled challenges or improved service, showcasing your commitment to growth and making things happen.
We think you need these skills to ace Front of House UK - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Front of House Team Member does. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to show you’re a great fit for the role.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific dishes or experiences that relate to Zizzi’s values and how you can contribute to the team.
Showcase Your Values: In your application, demonstrate how you embody Zizzi's values such as growth, individuality, drive, togetherness, and fun. Provide examples from your past experiences that align with these values.
How to prepare for a job interview at Zizzi
✨Know the Menu Inside Out
Familiarise yourself with the menu, including ingredients and preparation methods. Being able to confidently discuss your favourite dishes will show your passion for the food and enhance your ability to connect with customers.
✨Emphasise Teamwork
Highlight your experience working in a team environment. Discuss how you can support both front of house and back of house staff to ensure smooth operations, as this role requires collaboration to create a great dining experience.
✨Show Your Personality
Zizzi values individuality, so don’t be afraid to let your personality shine through during the interview. Share personal anecdotes that reflect your character and how you can contribute to the fun and vibrant atmosphere of the restaurant.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss how you would ensure every customer has a 'Great Time' and how you can adapt to different situations to meet their needs.
