At a Glance
- Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
- Company: Zizzi is a vibrant restaurant chain known for its delicious Italian cuisine and welcoming atmosphere.
- Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
- Other info: Access to wellness support and opportunities for career progression.
- Why this job: Be part of a fun, supportive team that values individuality and growth while serving amazing food.
- Qualifications: No prior experience needed, just a passion for food and great customer service.
Calling all Pizza lovers!! (Pasta lovers are welcome too)
As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.
What you'll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing?
Here's a taster:
- Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Being passionate about our food and knowing the menu inside out and sharing this with our customers.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
- Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
- Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.
And you do all that through our Zizzi Values - it's what matters to us:
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House UK - Team Member in Hornchurch
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Zizzi and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House UK - Team Member in Hornchurch
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Zizzi that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Zizzi.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Zizzi get a sense of who you are beyond your experience!
How to prepare for a job interview at Zizzi
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Zizzi and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
