Front of House UK - Team Member
Front of House UK - Team Member

Front of House UK - Team Member

Leicester Full-Time No home office possible
Z

At a Glance

  • Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
  • Company: Zizzi is a vibrant restaurant chain known for its delicious Italian cuisine and welcoming atmosphere.
  • Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
  • Why this job: Be part of a fun, supportive team that values individuality and growth while serving amazing food.
  • Qualifications: No prior experience needed, just a passion for food and great customer service.
  • Other info: Flexible shifts, career development opportunities, and a friendly work environment await you!

Calling all Pizza lovers!! (Pasta lovers are welcome too) Front of House Team Member up to £12.21 per hour plus tronc and benefits.

As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.

What you'll get:

  • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
  • Never go hungry with free & heavily discounted menu on shift
  • Get rewarded by your customers with a generous tronc system
  • Wagestream available to instantly access earned wages
  • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
  • Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
  • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
  • Time for a break with 28 days holiday (pro rata)
  • Plenty of opportunity to develop and progress your career if that's what you want
  • Plan for the future with Company pension contributions
  • Look the part with Zizzi branded T-Shirts and aprons provided

What will you be doing?

Here's a taster:

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

And you do all that through our Zizzi Values - it's what matters to us:

  • Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
  • Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
  • Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
  • Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
  • Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously. We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.

Front of House UK - Team Member employer: Zizzi

At Zizzi, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to grow. With generous benefits like 50% off meals, a supportive Employee Assistance Programme, and opportunities for career progression, our Front of House Team Members enjoy a fulfilling and rewarding experience in a lively environment that celebrates individuality and teamwork.
Z

Contact Detail:

Zizzi Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House UK - Team Member

✨Tip Number 1

Familiarise yourself with Zizzi's menu and values. Knowing the dishes inside out and understanding the company's focus on individuality and togetherness will help you connect with the team during your interview.

✨Tip Number 2

Show your passion for food and customer service. Be ready to share your favourite dishes and how you would enhance a customer's dining experience, as this aligns perfectly with what Zizzi is looking for in a Front of House Team Member.

✨Tip Number 3

Demonstrate your teamwork skills. Since the role involves supporting both front and back of house, be prepared to discuss examples of how you've successfully worked in a team environment in the past.

✨Tip Number 4

Emphasise your adaptability and drive. Zizzi values individuals who can handle challenges and strive for improvement, so think of instances where you've gone above and beyond in previous roles.

We think you need these skills to ace Front of House UK - Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage
Adaptability
Multitasking
Positive Attitude
Sales Skills
Conflict Resolution
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Zizzi is looking for in a Front of House Team Member. Highlight your passion for food and customer service in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any roles where you’ve worked in a team, handled customer interactions, or demonstrated your knowledge of food and drink.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific aspects of Zizzi’s values that resonate with you, such as growth and togetherness, and how you embody these in your work.

Proofread Your Application: Before submitting, double-check your application for spelling and grammar errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at Zizzi

✨Show Your Passion for Food

Make sure to express your love for pizza and pasta during the interview. Share your favourite dishes and why you enjoy them, as this will demonstrate your enthusiasm for the role and the menu.

✨Emphasise Teamwork

Highlight your ability to work well in a team. Discuss any previous experiences where you collaborated with others to achieve a common goal, as this aligns with the company's value of togetherness.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Show that you understand the importance of making every customer's experience personal and enjoyable, which is key to the role.

✨Familiarise Yourself with Zizzi's Values

Research and understand Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Be ready to discuss how you embody these values in your work ethic and interactions with customers and colleagues.

Front of House UK - Team Member
Zizzi
Z
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>