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- Tasks: Lead shifts, manage the restaurant team, and ensure top-notch customer service.
- Company: Join Zizzi, a vibrant restaurant known for great food and customer experiences.
- Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
- Why this job: Grow your career in a fun environment while making customers happy every day.
- Qualifications: No specific experience required, just a passion for food and great service.
- Other info: Access to wellness support and a community of fellow Zizzi team members.
The predicted salary is between 24000 - 36000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you interested in progressing your career with us we’ll support and guide you all the way to the top.
What you’ll get:
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Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
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Never go hungry with free & heavily discounted menu on shift
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Get rewarded by your customers with a generous tronc system
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Wagestream available to instantly access earned wages
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Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
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Stay in touch with what’s going on with our online Zizzi community that also provides access to your rotas and payslips
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Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
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Time for a break with 28 days holiday (pro rata)
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Plenty of opportunity to develop and progress your career if that’s what you want
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Plan for the future with Company pension contributions
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Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here’s a taster:
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Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
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Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
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Leading the Front of House team to create Great Times for our customers.
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Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
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Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
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Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
Supervisor UK employer: Zizzi Ristorante
Contact Detail:
Zizzi Ristorante Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor UK
✨Tip Number 1
Familiarize yourself with Zizzi's customer service philosophy. Understanding their approach to creating 'Great Times' for customers will help you align your experience and demonstrate how you can contribute to this goal during the interview.
✨Tip Number 2
Highlight any previous experience in managing teams or shifts in a restaurant environment. Be ready to share specific examples of how you've successfully led a team and ensured smooth operations during busy periods.
✨Tip Number 3
Show your passion for food and customer service. Be prepared to discuss your favorite dishes and how you would engage with customers to enhance their dining experience, as this aligns with the role's focus on sharing your passion.
✨Tip Number 4
Research Zizzi's menu and any recent promotions or events. Being knowledgeable about their offerings will not only impress during your conversation but also show your genuine interest in the brand and its values.
We think you need these skills to ace Supervisor UK
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Supervisor position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect your relevant experience in customer service and team management. Use specific examples that demonstrate your ability to lead a team and ensure a great customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Zizzi's customer service journey. Mention how you can contribute to creating 'Great Times' for customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Zizzi Ristorante
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure customers had a great experience.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Highlight your leadership experiences and how you've successfully managed teams in the past. Discuss your approach to motivating and coaching team members.
✨Know the Company Culture
Familiarize yourself with Zizzi's values and customer service journey. Be prepared to discuss how you align with their culture and how you can contribute to creating 'Great Times' for customers.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations in the restaurant environment. Think of scenarios related to managing shifts, resolving customer complaints, or ensuring food quality, and prepare your responses.
