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- Tasks: Lead the restaurant team to deliver exceptional customer service and ensure smooth operations.
- Company: Join a vibrant team at Zizzi, known for its fun and supportive culture.
- Benefits: Enjoy 50% off meals, free food on shift, and access to wellness support.
- Why this job: Kickstart your career in hospitality while making great memories for customers.
- Qualifications: Passion for customer service and leadership skills are essential.
- Other info: Opportunities for career growth and a fun work environment await you.
The predicted salary is between 21600 - 36000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly.
If you are interested in progressing your career with us we will support and guide you all the way to the top.
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what’s going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that’s what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here’s a taster:
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
And you do all that through our Zizzi Values - it’s what matters to us:
- Growth - You aim to be better than yesterday. We’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other’s backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously.
Supervisor UK - Northampton employer: Zizzi Ristorante
Contact Detail:
Zizzi Ristorante Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor UK - Northampton
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. You never know who might have a lead on a Supervisor role at Zizzi or similar places.
✨Tip Number 2
Get social! Follow Zizzi and other restaurants on social media. Engage with their posts and stay updated on any job openings. Sometimes, they share opportunities exclusively on their platforms!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think about how you can showcase your passion for food and your leadership skills – that’s what we love to see!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates right there, making it super easy for us to connect.
We think you need these skills to ace Supervisor UK - Northampton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share any experiences where you've gone above and beyond to make someone's day better. We want to see that you live and breathe the Zizzi customer service journey!
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase any leadership experience you have. Whether it's managing a team at work or leading a project, tell us how you've motivated others and ensured everything runs smoothly.
Be Yourself: We value individuality here at Zizzi, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our fun and vibrant team culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Zizzi Ristorante
✨Know the Zizzi Values
Before your interview, make sure you understand Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your alignment with the company culture.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be managing a team, so be prepared to discuss your leadership style. Share specific instances where you've successfully led a team or handled a challenging situation. This will highlight your ability to run shifts smoothly and support your colleagues.
✨Prepare for Customer Service Scenarios
Expect questions about customer service situations. Think of times when you've gone above and beyond for a customer or resolved a complaint effectively. This will demonstrate your commitment to providing a great customer service journey, which is key for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, opportunities for growth, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.