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- Tasks: Lead the restaurant team to deliver exceptional customer experiences and ensure smooth operations.
- Company: Join the vibrant Zizzi family, where fun meets fantastic food.
- Benefits: Enjoy 50% off meals, free food on shift, and access to wellness support.
- Why this job: Grow your career in a supportive environment while making customers smile every day.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
- Other info: 28 days holiday, career progression opportunities, and a community-focused workplace.
The predicted salary is between 25000 - 30000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you are interested in progressing your career with us we'll support and guide you all the way to the top.
What you’ll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what’s going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that’s what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing?
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
Zizzi Values:
- Growth – You aim to be better than yesterday. We’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness – You want to be part of more. We always have each other’s backs, embracing the challenges as much as the great times.
- Fun – You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously. We are Zizzi. At Zizzi we are a family. It’s never me, always we. Customers included.
Requirements:
We are looking for someone with strong leadership skills, excellent communication, a passion for hospitality and a commitment to delivering great customer experiences. Previous experience in a supervisory role within a fast‑moving restaurant environment is highly desirable.
Supervisor in Northampton employer: Zizzi Ristorante
Contact Detail:
Zizzi Ristorante Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Northampton
✨Tip Number 1
Get to know the company culture before your interview. Check out Zizzi's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or handled a tough situation. Be ready to share these stories during your interview to demonstrate your fit for the Supervisor role.
✨Tip Number 3
Don’t just sit back and wait for the interview; reach out! If you have any questions about the role or the company, drop them a message through our website. It shows initiative and can help you stand out from other candidates.
✨Tip Number 4
Be yourself during the interview! Zizzi values individuality, so let your personality shine through. Share your passion for hospitality and how you can contribute to creating Great Times for customers and the team.
We think you need these skills to ace Supervisor in Northampton
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to delivering great customer service and how you’ve made a difference in previous roles.
Tailor Your Application: Make sure to customise your application to reflect the values and requirements mentioned in the job description. Use keywords like 'leadership', 'communication', and 'teamwork' to show we’re on the same page about what makes a great Supervisor.
Be Yourself: We want to know the real you! Don’t be afraid to let your personality come through in your writing. Share anecdotes or fun facts that showcase your individuality and how you can contribute to our Zizzi family.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people who are excited to meet you!
How to prepare for a job interview at Zizzi Ristorante
✨Know the Zizzi Values
Before your interview, take some time to familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Your Leadership Skills
As a Supervisor, strong leadership is key. Prepare to discuss your previous supervisory experiences in detail. Think of situations where you successfully managed a team, resolved conflicts, or improved service standards. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Passion for Hospitality
Zizzi is all about creating great customer experiences. Be prepared to talk about what hospitality means to you and how you've gone above and beyond to ensure customers have a fantastic time. Share stories that highlight your enthusiasm for food and service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, opportunities for growth within Zizzi, or how they measure success in the Supervisor role. It’s a great way to show you’re serious about joining the family!