At a Glance
- Tasks: Lead the front of house team to create unforgettable customer experiences.
- Company: Join Zizzi, a vibrant restaurant chain with a focus on fun and teamwork.
- Benefits: Enjoy 50% off meals, free food on shift, and access to instant wages.
- Other info: 28 days holiday, discounts on cinema and travel, plus a supportive community.
- Why this job: Grow your career while making every dining experience a Great Time for customers.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly.
If you are interested in progressing your career with us we'll support and guide you all the way to the top.
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here's a taster:
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
And you do all that through our Zizzi Values - it's what matters to us:
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other's backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
Front of House Supervisor: Lead the Team to Great Times in Newtown employer: Zizzi Ristorante
At Zizzi, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. As a Front of House Supervisor, you'll enjoy numerous benefits including generous discounts, a tronc system for customer rewards, and opportunities for career progression within a team that values growth, individuality, and togetherness. With access to wellbeing support and a community that keeps you connected, Zizzi is the perfect place to build a rewarding career while having fun along the way.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor: Lead the Team to Great Times in Newtown
✨Tip Number 1
Get to know the company culture! Before your interview, check out Zizzi's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Front of House Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions for your interview! Asking about team dynamics or growth opportunities shows you're serious about your career progression and want to contribute positively to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital side of the job!
We think you need these skills to ace Front of House Supervisor: Lead the Team to Great Times in Newtown
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love providing great customer service and leading a team. Share any relevant experiences that highlight your passion for the hospitality industry.
Tailor Your CV:Make sure your CV is tailored to the Front of House Supervisor role. Highlight your leadership skills and any experience managing teams. We’re looking for someone who can run shifts smoothly, so showcase your ability to keep things organised and efficient.
Be Authentic:We value individuality at StudySmarter, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique. We want to know the real you and how you’ll fit into our team!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Zizzi Ristorante
✨Know the Zizzi Values
Before your interview, make sure you understand Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your potential employer that you're a great fit for their team.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Prepare to discuss your previous leadership experiences and how you've successfully managed a team in a busy environment. Be ready to share specific situations where you motivated your team or resolved conflicts.
✨Emphasise Customer Service Excellence
Zizzi is all about providing a great customer service journey. Think of times when you've gone above and beyond for customers. Be prepared to explain how you would ensure every customer has a 'Great Time' and how you would coach your team to do the same.
✨Dress the Part
First impressions matter! Dress smartly for your interview to reflect the professional yet fun atmosphere at Zizzi. This shows that you take the opportunity seriously and are ready to represent the brand well.
