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- Tasks: Lead shifts and manage the restaurant team to ensure a fantastic customer experience.
- Company: Join the Zizzi family, where fun and teamwork are at the heart of everything we do.
- Benefits: Enjoy 50% off meals, free food on shift, and access to instant wages.
- Why this job: Grow your career in a vibrant environment while making customers smile every day.
- Qualifications: Passion for customer service and leadership skills are essential.
- Other info: 28 days holiday, employee support programme, and opportunities for career progression.
The predicted salary is between 24000 - 30000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you are interested in progressing your career with us we’ll support and guide you all the way to the top.
What you'll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing?
Here’s a taster:
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Loving and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and ensuring every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
And you do all that through our Zizzi Values – it’s what matters to us.
Zizzi Values:
- Growth – You aim to be better than yesterday. We’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves, whoever they are.
- Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness – You want to be part of more. We always have each other’s backs, embracing the challenges as much as the great times.
- Fun – You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously. We are Zizzi. At Zizzi we are a family. It’s never me, always we. Customers included.
Supervisor in Manchester employer: Zizzi Ristorante
Contact Detail:
Zizzi Ristorante Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Zizzi's values and mission. This way, you can show how you align with their focus on growth, individuality, and fun. It’ll help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer service experience. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart-casual outfit that reflects Zizzi’s vibe will show you’re serious about the role while still fitting in with their fun atmosphere.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Supervisor in Manchester
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share any experiences where you've gone the extra mile to make someone's day better – it really helps us see your enthusiasm!
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase any previous leadership roles or experiences. Tell us about times when you've successfully managed a team or resolved conflicts – we want to see your drive and ability to motivate others!
Be Authentic and Unique: We value individuality at Zizzi, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our fun and vibrant culture – we’re all about celebrating differences!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our Zizzi family!
How to prepare for a job interview at Zizzi Ristorante
✨Know the Zizzi Values
Before your interview, take some time to familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial to the company culture.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be managing a team, so it's essential to highlight your leadership abilities. Prepare specific examples of how you've successfully led a team in the past, resolved conflicts, or improved team performance. This will show that you're ready to take charge and run shifts like a pro.
✨Emphasise Customer Service Excellence
Zizzi is all about providing a great customer service journey. Be prepared to discuss your approach to customer service and share stories where you went above and beyond to ensure customers had a fantastic experience. This will demonstrate your commitment to creating 'Great Times' for guests.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role, the team, or the company culture. This shows your genuine interest in the position and helps you determine if Zizzi is the right fit for you. Plus, it’s a great way to engage with your interviewers!