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- Tasks: Lead the restaurant team to deliver exceptional customer service and ensure smooth operations.
- Company: Join a vibrant team at Zizzi, known for its fun and supportive culture.
- Benefits: Enjoy 50% off meals, free food on shift, and access to instant wages.
- Other info: Opportunities for career growth and a supportive community await you.
- Why this job: Kickstart your career in hospitality while having fun and making great memories.
- Qualifications: Passion for customer service and leadership skills are essential.
The predicted salary is between 24000 - 30000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you are interested in progressing your career with us we'll support and guide you all the way to the top.
Benefits
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
Responsibilities
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
Values
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
Supervisor UK - Kingston Upon Thames employer: Zizzi Ristorante
Contact Detail:
Zizzi Ristorante Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor UK - Kingston Upon Thames
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. You never know who might have a lead on a Supervisor role at Zizzi or ASK Italian!
✨Tip Number 2
Get social! Follow Zizzi and ASK Italian on social media. Engage with their posts and stay updated on any job openings or events. It’s a great way to show your enthusiasm and get noticed!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think about how you can demonstrate your passion for food and creating great experiences for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and growing with us!
We think you need these skills to ace Supervisor UK - Kingston Upon Thames
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing great customer service. Share any experiences where you've gone the extra mile to make someone's day better. We want to see that you live and breathe the Zizzi customer service journey!
Highlight Your Leadership Skills: As a Supervisor, you'll be leading a team, so make sure to showcase any leadership experience you have. Whether it's managing a team at work or leading a project, tell us how you motivate others and keep things running smoothly.
Be Yourself: We value individuality, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our fun and vibrant team culture. We want to get to know the real you!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can start the process of getting you on board with our amazing team!
How to prepare for a job interview at Zizzi Ristorante
✨Know the Company Inside Out
Before your interview, take some time to research Zizzi and its values. Understand their commitment to customer service and how they create 'Great Times' for customers. This will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be managing a team. Be prepared to share examples of how you've successfully led a team in the past. Highlight your ability to motivate others and ensure smooth operations during busy shifts.
✨Demonstrate Your Passion for Food
Zizzi values individuals who share a passion for food. Be ready to discuss your favourite dishes, any culinary experiences, or how you ensure quality in food service. This shows you care about the customer experience.
✨Emphasise Teamwork and Togetherness
Talk about your experiences working in a team and how you support your colleagues. Zizzi values togetherness, so sharing stories that highlight your collaborative spirit will resonate well with the interviewers.