At a Glance
- Tasks: Lead shifts and manage the restaurant team to ensure a fantastic customer experience.
- Company: Join Zizzi, a vibrant restaurant chain known for its fun and inclusive culture.
- Benefits: Enjoy 50% off meals, generous holiday, and access to wellbeing support.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Kickstart your career in hospitality while creating memorable moments for customers.
- Qualifications: Passion for food and strong leadership skills are essential.
The predicted salary is between 30000 - 35000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team.
Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly.
If you are interested in progressing your career with us we will support and guide you all the way to the top.
Key Responsibilities
- Take charge and run your shifts like a pro, managing the whole restaurant team in front of house and back of house to ensure the restaurant runs like clockwork.
- Live and breathe the Zizzi customer service journey and coach your shift team to do the same, ensuring every customer has a great experience every time.
- Lead the Front of House team to create memorable moments for our customers.
- Share your passion for food with our customers and the team, and ensure every dish served on your shift is perfect.
- Take responsibility for keeping the restaurant looking fabulous at all times and ensuring it meets the standards set in our processes, policies and guidelines.
- Work with the entire restaurant team to deliver great times for customers and take absolute pride in the service you provide.
- Perform through our Zizzi Values – Growth, Individuality, Drive, Togetherness and Fun – which guide how we improve, collaborate and enjoy our work.
Benefits
- 50 % discount at Zizzi and ASK Italian (drinks included).
- Free and heavily discounted menu during shifts.
- Generous tronc system and instant wage access via Wagestream.
- 28 days holiday (pro rata).
- Company pension contributions.
- Wearing branded Zizzi T‑shirts and aprons.
- Discounts on cinema tickets, travel websites and big brands.
- Free Employee Assistance Programme with access to GPs and wellbeing support.
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor UK - Lancaster in Jarrow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Zizzi Ristorante. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Zizzi Ristorante
Don't be shy about reaching out to Zizzi Ristorante directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor UK - Lancaster in Jarrow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Zizzi Ristorante and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Zizzi Ristorante
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
