At a Glance
- Tasks: Lead the team and ensure smooth service during busy and quiet shifts.
- Company: Join Zizzi, a vibrant Italian restaurant known for fresh food and good vibes.
- Benefits: Competitive pay, flexible hours, free meals, and discounts on travel and cinema.
- Other info: Embrace your individuality and be part of a celebrated workplace culture.
- Why this job: Step up your leadership game in a fun, dynamic environment with real growth potential.
- Qualifications: Experience in hospitality and a passion for leading a team.
Supervisor UK - Hitchin
Employer: Zizzi
Location: Hitchin, Hertfordshire
Salary: Competitive + Benefits, Tronc, Service Charge & Tips
Closing date: 25 Aug 2026
Sector: Restaurant, Catering & Hospitality jobs, Restaurant Supervisor, Supervisor, Team Leader
Job Type: Part Time
Job Details
Supervisor £12.92 per hour plus Tronc and benefits
Our story:
Zizzi started in 1999 with a little wine, a big oven, and the huge dream to serve Italian, our way. You'll know us for fresh pasta, bubbly pizza and good times. We don't do bland food, people or restaurants.
About your role:
When you're a Zizzi Restaurant Supervisor or Shift Leader, you're a vital part of the management team. We're looking for hands-on leaders who care about people and standards. Maybe you're an ambitious team member ready to step up? You don't have to be doing the role already. You'll look after critical sections like the bar, food pass, or hosting during our busiest peak shifts, and run the whole restaurant during quieter shifts.
What you'll do:
- Run the restaurant during quieter periods, making sure everything runs smoothly and safely.
- Lead from the front during peak rushes, with full ownership of the Pass, Bar, or Floor to keep service seamless.
- Step in to resolve any guest issues on the floor with a feel-good solution.
- Motivate and coach the Front of House team to help them grow their skills and deliver standout, feel-good hospitality.
- Care about picture-perfect dish presentation, restaurant standards and the details that make a standout occasion.
- Keep our restaurants safe, clean, and welcoming for your team and guests.
What's in it for you:
- Flexible hours and the guaranteed stability of a minimum-hour contract.
- Clear routes to progress and fast-track training to Assistant Manager.
- Access your earned wages whenever you need them with Stream.
- Free meals when you're on shift, and 50% off when you aren't.
- 24/7 Virtual GP and Employee Assistance Program.
- Discounts on travel, cinema, and top brands.
What we're looking for:
- Experience in a fast-paced retail, hospitality, or leisure environment, ready for leadership responsibilities.
- A confident, hands-on communicator who brings massive energy and a lead-by-example attitude to every shift.
- A structured thinker who can organise a floor section but thinks on their feet when things get buzzing.
- Reliable and ready to guide and support the team during our peak times, including evenings and weekends.
Why you'll fit right in:
We want you leading, as you are, from day 1. We love individuality - bold tattoos, big laugh, brave choices, bad dance moves. We're a Times Top 500 Employer because we celebrate everyone's differences. While we're sharing, we're also the only Italian restaurant in the FT's UK's Best Employers 2026 Special Report (all about working conditions, salary, potential for development and company image).
Supervisor UK - Hitchin employer: Zizzi Ristorante
Zizzi Ristorante in Hitchin is an excellent employer that values its team members by fostering a vibrant work culture where passion for food and customer service thrives. With benefits such as generous discounts, a supportive employee assistance programme, and 28 days of holiday, employees are encouraged to grow and develop within a dynamic environment that prioritises both personal and professional satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor UK - Hitchin
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Zizzi Ristorante and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Zizzi Ristorante that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Zizzi Ristorante.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Zizzi Ristorante get a sense of who you are beyond your experience!
How to prepare for a job interview at Zizzi Ristorante
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Zizzi Ristorante and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
