Front of House UK - Team Member
Front of House UK - Team Member

Front of House UK - Team Member

Cheltenham Full-Time No home office possible
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At a Glance

  • Tasks: Support the restaurant team and ensure a smooth dining experience for customers.
  • Company: Join Zizzi, a vibrant restaurant known for its fun and inclusive culture.
  • Benefits: Enjoy 50% off meals, flexible wages, and career development opportunities.
  • Why this job: Be part of a team that creates memorable dining experiences and shares a passion for food.
  • Qualifications: No specific qualifications needed, just a love for great service and teamwork.
  • Other info: Dynamic environment with opportunities for growth and a supportive community.

Overview

Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork. Being passionate about our food and knowing the menu inside out and sharing this with our customers. Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide. Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines. Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time. This role aligns with the Zizzi Values: Growth, Individuality, Drive, Togetherness, and Fun.

Responsibilities

  • Front of House Team Member up to £12.21 per hour plus tronc and benefits. You could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You should love sharing your favourite dish and finding ways to make every visit personal to each customer.
  • Support the whole restaurant team to ensure the restaurant runs smoothly and efficiently.
  • Deliver Great Times for customers and take pride in the service provided.
  • Maintain a welcoming and well-presented restaurant in line with policies, processes and guidelines.
  • Live the Zizzi customer service journey to ensure every customer has a Great Time, every time.

Benefits

  • 50% off at Zizzi & ASK Italian (drinks included) for you and your friends
  • Free and heavily discounted menu on shift
  • Generous tronc system rewards from customers
  • Wagestream available to instantly access earned wages
  • Discounts on cinema tickets, travel websites and big brands
  • Access to the online Zizzi community with rotas and payslips
  • Free Employee Assistance Programme with access to GPs and wellbeing support
  • 28 days holiday (pro rata)
  • Opportunities to develop and progress your career
  • Company pension contributions
  • Zizzi branded T-Shirts and aprons provided
  • Company Bonus Scheme (for GM\’s & HC\’s)
  • 50% Zizzi & ASK Italian discount card (drinks included)

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Front of House UK - Team Member employer: Zizzi Ristorante

Zizzi is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member plays a vital role in delivering memorable dining experiences. With generous benefits such as 50% off meals, access to wellbeing support, and opportunities for career progression, Zizzi ensures that employees feel valued and supported. Located in a dynamic environment, the restaurant offers a unique chance to grow within a company that prioritises fun, individuality, and teamwork.
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Contact Detail:

Zizzi Ristorante Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House UK - Team Member

✨Tip Number 1

Get to know the Zizzi menu inside out! When you walk into that interview, show off your passion for the food and share your favourite dishes. This will not only impress the hiring team but also demonstrate that you're ready to deliver those Great Times to customers.

✨Tip Number 2

Practice your customer service skills before the interview. Think about how you would greet customers or handle tricky situations. We want to see that you can live and breathe the Zizzi customer service journey, so be prepared to showcase your personality and approach!

✨Tip Number 3

Show us your teamwork spirit! During the interview, highlight any experiences where you've worked with a team to achieve a common goal. Remember, at Zizzi, we value togetherness, so let that shine through in your answers.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Zizzi family. So, get your application in and let’s make some Great Times happen together!

We think you need these skills to ace Front of House UK - Team Member

Customer Service Skills
Teamwork
Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Adaptability
Knowledge of Food and Beverage
Presentation Skills
Interpersonal Skills
Ability to Work Under Pressure
Passion for Hospitality

Some tips for your application 🫡

Know the Menu Inside Out: Before you even start writing your application, make sure you’re familiar with our menu. Show us your passion for food and how you can share that enthusiasm with customers. It’ll make your application stand out!

Show Your Personality: We love individuality at Zizzi! Don’t be afraid to let your personality shine through in your application. Share your experiences and what makes you unique – we want to see the real you!

Highlight Teamwork Skills: Since this role is all about supporting the whole restaurant team, make sure to emphasise your teamwork skills. Give examples of how you’ve worked well with others in the past to create great experiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join the Zizzi family!

How to prepare for a job interview at Zizzi Ristorante

✨Know the Menu Inside Out

Before your interview, make sure you’re familiar with the menu and the restaurant's offerings. This will not only show your passion for the food but also help you answer questions about your favourite dishes and how to recommend them to customers.

✨Emphasise Teamwork

Since this role is all about supporting the whole restaurant team, be ready to share examples of how you've worked well in a team before. Highlight your ability to collaborate and communicate effectively, as this aligns with the Zizzi values of Togetherness and Drive.

✨Show Your Customer Service Skills

Prepare to discuss your previous customer service experiences. Think of specific instances where you went above and beyond to ensure a great experience for customers. This will demonstrate that you understand the importance of delivering Great Times for every guest.

✨Dress to Impress

First impressions matter! Dress smartly and in line with the restaurant’s vibe. A polished appearance shows that you take pride in your work and are serious about the role, which is key for maintaining a well-presented restaurant.

Front of House UK - Team Member
Zizzi Ristorante
Location: Cheltenham
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