At a Glance
- Tasks: Lead the restaurant team to deliver exceptional customer service and ensure smooth operations.
- Company: Join Zizzi, a vibrant restaurant chain that values individuality and teamwork.
- Benefits: Enjoy 50% off meals, free food on shift, and access to instant wages.
- Other info: 28 days holiday, employee support programme, and opportunities for career progression.
- Why this job: Grow your career in a fun environment while making customers smile every day.
- Qualifications: Passion for food and experience in managing teams is a plus.
The predicted salary is between 24000 - 30000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you are interested in progressing your career with us we'll support and guide you all the way to the top.
Benefits
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
Responsibilities
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
Values
And you do all that through our Zizzi Values – it's what matters to us.
- Growth – You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves, whoever they are.
- Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness – You want to be part of more. We always have each other's backs, embracing the challenges as much as the great times.
- Fun – You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
Supervisor UK - Durham in Eggleston employer: Zizzi Ristorante
At Zizzi, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Durham where every team member is valued and supported. With generous benefits like 50% off meals, a tronc system for customer rewards, and a commitment to career progression, we ensure that our employees not only thrive in their roles but also enjoy a fulfilling work-life balance. Join us to be part of a team that celebrates individuality, fosters growth, and believes in having fun while delivering outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor UK - Durham in Eggleston
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Supervisor role.
✨Tip Number 2
Show off your personality during interviews! We want to see how you embody our Zizzi values. Be yourself and let your passion for great customer service shine through – it’s all about creating those Great Times!
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows you're genuinely interested in the role and the company. Ask about team dynamics or how they celebrate individuality within the workplace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team at Zizzi!
We think you need these skills to ace Supervisor UK - Durham in Eggleston
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let your enthusiasm for providing great customer service shine through. We want to see how you can contribute to creating those 'Great Times' for our customers!
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase any previous experience you have in managing or coaching others. We love seeing examples of how you've motivated a team to achieve their best.
Be Authentic and Unique:We value individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how that can add to our Zizzi family!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to connect with you and get the ball rolling on your journey with us!
How to prepare for a job interview at Zizzi Ristorante
✨Know the Zizzi Values
Before your interview, make sure you understand Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values, as this will show your potential employer that you're a great fit for their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be managing a team, so it's crucial to highlight your leadership abilities. Prepare specific examples of how you've successfully led a team in the past, resolved conflicts, or improved team performance. This will help the interviewers see your capability to run shifts smoothly.
✨Emphasise Customer Service Experience
Customer service is at the heart of Zizzi's mission. Be ready to discuss your previous roles in customer-facing positions and how you ensured customers had a great experience. Share any feedback you've received from customers or how you've gone above and beyond to meet their needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the training process for new Supervisors or how the team celebrates successes together. It’s a great way to demonstrate your enthusiasm for being part of the Zizzi family.
