At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and delicious Italian food.
- Company: Join Zizzi, a fun and dynamic restaurant with a focus on culture and values.
- Benefits: Enjoy competitive pay, bonuses, discounts, and career development opportunities.
- Other info: Embrace growth, individuality, and togetherness in a supportive work environment.
- Why this job: Be a key player in creating memorable dining experiences and leading a passionate team.
- Qualifications: Experience in hospitality and a passion for food and service.
The predicted salary is between 30000 - 40000 £ per year.
Zizzi General Managers have a huge role to play, you will work closely with the Head Chef to ensure the success of the restaurant. You will understand and promote our culture bringing our values to life within the team. Being full of enthusiasm, a team player and not afraid to roll your sleeves up and get stuck in to ensure our customers have a great time - every time. Having a passion for food and service whilst being uncompromising in your expectations. Leading by example and being a great role model.
Being a people leader. Recruiting, onboarding, developing, inspiring and retaining the best industry talent. Ultimately ensuring you have a team of engaged superstars, who embody our culture and values. Living and breathing customer service. Coaching and developing your team to do the same, to ensure all of our customers have a Great Time, every time.
As a General Manager you will become an expert as well as being absolutely passionate about our food; enabling you to share this with your team and our customers. Italian food is at the heart of what we do and you'll ensure that only perfect plates of food leave your kitchen.
Smashing your restaurant financial target, optimising contribution and maximising profitability, as well as constantly reviewing business performance, then taking action to make things even better. Be the absolute authority on all our policies and procedures and making sure your team adhere to them down to the last detail. Ensuring the safety and well-being of your team and customers is maintained above expectation.
And you do all that through our Zizzi Values - its what matters to us.
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
Benefits include:
- Competitive salary with generous bonus scheme and tronc.
- Company bonus scheme.
- Get rewarded by customers with a generous tronc system.
- 50% off at Zizzi & ASK Italian (drinks included).
- Free and heavily discounted menu on shift.
- Wagestream available to instantly access earned wages.
- Discounts on cinema tickets, travel websites and big brands.
- Access to your rotas and payslips via online Zizzi community.
- Free Employee Assistance Programme with access to GPs and wellbeing support.
- 28 days holiday (pro rata).
- Opportunities to develop and progress your career.
- Company pension contributions.
Restaurant General Manager: Lead Talent & Service Excellence in City of Westminster employer: Zizzi Ristorante
Zizzi is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for food and service excellence is at the forefront. As a Restaurant General Manager, you will not only lead a dedicated team but also enjoy numerous benefits such as competitive salaries, generous bonuses, and opportunities for career progression. With a focus on individual growth and a supportive environment, Zizzi ensures that every employee feels valued and empowered to contribute to our mission of delivering unforgettable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager: Lead Talent & Service Excellence in City of Westminster
✨Tip Number 1
Get to know the company culture before your interview. Zizzi values growth, individuality, and togetherness, so think about how you can showcase these traits in your conversation. Show us that you’re not just a fit for the role, but for the team!
✨Tip Number 2
Prepare some examples of how you've led teams in the past. We want to hear about your experience in coaching and developing talent, as well as how you’ve created a fun and engaging environment. Bring those stories to life!
✨Tip Number 3
Don’t shy away from discussing your passion for food and service. As a General Manager, you’ll need to embody our love for Italian cuisine. Share your favourite dishes and how you ensure customers have a great time every time!
✨Tip Number 4
Finally, be ready to talk numbers! We’re all about smashing financial targets, so come prepared with insights on how you’ve optimised profitability in previous roles. Show us you can drive results while keeping the team engaged!
We think you need these skills to ace Restaurant General Manager: Lead Talent & Service Excellence in City of Westminster
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food and service shine through! Share any experiences that highlight your enthusiasm for the restaurant industry and how you can bring that passion to Zizzi.
Emphasise Team Leadership Skills:As a General Manager, being a people leader is key. Make sure to highlight your experience in recruiting, developing, and inspiring teams. We want to see how you've created engaged superstars in your previous roles!
Align with Our Values:Take a moment to reflect on our Zizzi values: Growth, Individuality, Drive, Togetherness, and Fun. Incorporate these into your application to show us how you embody these principles in your work and leadership style.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to be part of the Zizzi family!
How to prepare for a job interview at Zizzi Ristorante
✨Know Your Zizzi Values
Before the interview, make sure you understand Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you've embodied these values in your work. This will show that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Passion for Food
As a General Manager, your love for food is crucial. Be prepared to discuss your favourite Italian dishes and how you can inspire your team to deliver exceptional service. Share any relevant experiences where your passion for food has positively impacted customer satisfaction or team performance.
✨Demonstrate Leadership Skills
Think about specific instances where you've successfully led a team. Prepare to talk about how you've recruited, developed, and inspired talent in previous roles. Highlight your ability to coach others and create an engaged team environment, as this is key to ensuring customers have a great time.
✨Be Ready to Discuss Financial Acumen
Understanding financial targets is essential for this role. Brush up on your knowledge of restaurant profitability and be ready to discuss how you've previously smashed financial goals. Bring examples of how you've optimised contributions and reviewed business performance to drive success.
