At a Glance
- Tasks: Lead the restaurant team to deliver exceptional customer service and ensure smooth operations.
- Company: Join the Zizzi family, where fun and teamwork are at the heart of everything we do.
- Benefits: Enjoy 50% off meals, free food on shift, and access to instant wages with Wagestream.
- Other info: 28 days holiday, employee wellbeing support, and opportunities for career progression.
- Why this job: Grow your career in a supportive environment while making every dining experience memorable.
- Qualifications: Strong leadership skills and a passion for delivering great customer experiences.
The predicted salary is between 24000 - 30000 £ per year.
As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you are interested in progressing your career with us we'll support and guide you all the way to the top.
Benefits
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here's a taster: Responsibilities
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
Zizzi Values
- Growth – You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness – You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
- Fun – You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously. We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
Supervisor in Batley employer: Zizzi Ristorante
Zizzi is an exceptional employer that prioritises employee growth and a vibrant work culture, making it an ideal place for those looking to advance their careers in the hospitality industry. With generous benefits such as 50% off meals, free menu items during shifts, and a supportive community, employees are encouraged to thrive both personally and professionally. The emphasis on teamwork, individuality, and fun ensures that every shift is not just about work, but about creating memorable experiences for both staff and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Batley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Zizzi Ristorante. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Zizzi Ristorante
Don't be shy about reaching out to Zizzi Ristorante directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor in Batley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Zizzi Ristorante and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Zizzi Ristorante
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
