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- Tasks: Lead the restaurant team to deliver amazing customer experiences and ensure smooth operations.
- Company: Join the Zizzi family, where fun and teamwork are at the heart of everything we do.
- Benefits: Enjoy 50% off meals, free food on shift, and access to discounts on cinema and travel.
- Why this job: Perfect for pizza lovers wanting to grow their career in a vibrant, supportive environment.
- Qualifications: Passion for food and great customer service; leadership skills are a plus!
- Other info: 28 days holiday, employee support programme, and opportunities for career progression.
The predicted salary is between 12 - 16 £ per hour.
As a Supervisor, you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly.
If you are interested in progressing your career with us, we'll support and guide you all the way to the top.
What you’ll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what’s going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that’s what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing?
Here’s a taster:
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
And you do all that through our Zizzi Values - it’s what matters to us:
- Growth - You aim to be better than yesterday. We’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other's backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It’s never me, always we. Customers included.
Supervisor UK employer: Zizzi Restaurants
Contact Detail:
Zizzi Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor UK
✨Tip Number 1
Get to know the company culture! Before your interview, check out Zizzi's social media and website. Understanding their values and vibe will help you connect with the team and show you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute to creating Great Times for customers.
✨Tip Number 3
Show off your passion for food! During your interview, share your love for pizza and pasta. Talk about your favourite dishes and how you can bring that enthusiasm to the team, making every shift a delicious experience for customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor UK
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention any experiences you have in the restaurant industry or how you enjoy sharing great meals with friends and family. We want to see that you’re as excited about food as we are!
Highlight Your Team Spirit: At Zizzi, we believe in togetherness, so make sure to showcase your teamwork skills in your application. Share examples of how you've worked well with others in past roles, and how you can contribute to our family atmosphere. We’re all about supporting each other!
Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share what makes you unique. We want to know the real you, not just a list of qualifications!
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It’s quick and straightforward, plus you’ll get all the latest updates about your application status. We can’t wait to hear from you!
How to prepare for a job interview at Zizzi Restaurants
✨Know Your Zizzi Values
Before your interview, take some time to familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values. This will show the interviewers that you’re not just a fit for the role, but also for the company culture.
✨Showcase Your Customer Service Skills
As a Supervisor, you'll be leading the front of house team to create great experiences for customers. Prepare specific examples of how you've handled customer service challenges in the past. Highlight your ability to manage a team and ensure everyone is on the same page when it comes to delivering excellent service.
✨Dress the Part
First impressions matter! Make sure you dress smartly and appropriately for the interview. While Zizzi provides branded T-shirts and aprons, showing up in a neat outfit will demonstrate your professionalism and respect for the opportunity. It’s all about looking the part and feeling confident!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about the team dynamics, opportunities for growth within Zizzi, or how they celebrate successes. Thoughtful questions can leave a lasting impression on your interviewers.
