At a Glance
- Tasks: Lead shifts, manage teams, and ensure a fantastic customer experience.
- Company: Join the Zizzi family, where fun and food come together.
- Benefits: Enjoy 50% off meals, free food on shift, and generous rewards.
- Why this job: Grow your career in a vibrant environment with endless opportunities.
- Qualifications: Passion for food and great customer service skills.
- Other info: Access to wellbeing support and discounts on cinema and travel.
The predicted salary is between 12 - 16 £ per hour.
As a Supervisor, you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly.
If you are interested in progressing your career with us, we'll support and guide you all the way to the top.
What you’ll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what’s going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that’s what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing?
Here’s a taster:
- Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
- Leading the Front of House team to create Great Times for our customers.
- Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
- Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
And you do all that through our Zizzi Values - it’s what matters to us:
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other's backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
Supervisor UK in Greenhithe employer: Zizzi Restaurants
Contact Detail:
Zizzi Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor UK in Greenhithe
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Zizzi's values and mission. This way, you can show how you fit right in with their vibe and how you can contribute to creating those 'Great Times' for customers.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you can demonstrate your leadership skills and passion for customer service, which are key for the Supervisor role.
✨Tip Number 3
Dress to impress! Make sure you look the part when you show up for your interview. A smart appearance shows that you take the opportunity seriously and are ready to represent Zizzi's brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor UK in Greenhithe
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food shine through! Mention your favourite dishes and why you enjoy working in a restaurant environment. We want to see that you’re excited about being part of our Zizzi family.
Highlight Your Team Spirit: Since we’re all about togetherness at Zizzi, make sure to showcase your teamwork skills. Share examples of how you've worked with others to create great experiences, whether in previous jobs or other activities. We love a good team player!
Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Use a friendly tone and express what makes you unique. We want to know the real you, not just your qualifications!
Apply Through Our Website: To make things easier for us both, apply directly through our website. It’s quick and ensures your application lands right where it needs to be. Plus, you’ll get to explore more about what we do at Zizzi!
How to prepare for a job interview at Zizzi Restaurants
✨Know Your Zizzi Values
Before your interview, take some time to familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your past experiences that demonstrate how you embody these values, as they are crucial to the company culture.
✨Showcase Your Passion for Food
As a Supervisor, you'll be sharing your love for food with customers and your team. Be prepared to discuss your favourite dishes and what makes them special to you. This will show your enthusiasm and help you connect with the interviewers.
✨Prepare for Situational Questions
Expect questions about how you would handle specific situations in the restaurant. Think about times when you've successfully managed a team or resolved a customer complaint. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask your interviewers. Inquire about their expectations for the Supervisor role or how they measure success within the team. This shows your genuine interest in the position and helps you assess if it's the right fit for you.