General Manager - UK

General Manager - UK

Chester Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to deliver exceptional Italian dining experiences.
  • Company: Join Zizzi, a family-oriented restaurant known for its delicious food and fun culture.
  • Benefits: Enjoy a competitive salary, bonus scheme, discounts, and career development opportunities.
  • Why this job: Be part of a supportive team that values individuality and growth while having fun at work.
  • Qualifications: Passion for food and service, with leadership experience preferred.
  • Other info: Flexible shifts and access to wellbeing support available.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the General Manager – UK role at Zizzi Restaurants.

Calling all Pizza lovers! (Pasta lovers welcome too). Competitive salary, generous bonus scheme and tronc.

Zizzi General Managers play a huge role, working closely with the Head Chef to ensure the success of the restaurant. You will promote our culture, bring our values to life within the team, and ensure our customers have a great time every time. With passion for food and service and uncompromising expectations, you will lead by example and be a great role model.

What you’ll get:

  • Company Bonus Scheme
  • Get rewarded by your customers with a generous tronc system
  • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
  • Never go hungry with free & heavily discounted menu on shift
  • Wagestream available to instantly access earned wages
  • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
  • Stay in touch with what’s going on with our online Zizzi community that also provides access to your rotas and payslips
  • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
  • Time for a break with 28 days holiday (pro rata)
  • Plenty of opportunity to develop and progress your career if that’s what you want
  • Plan for the future with Company pension contributions

What will you be doing?

  • Being a people leader. Recruiting, onboarding, developing, inspiring and retaining the best industry talent. Ultimately ensuring you have a team of engaged superstars, who embody our culture and values.
  • Living and breathing customer service. Coaching and developing your team to do the same, to ensure all of our customers have a Great Time, every time.
  • As a General Manager you will become an expert as well as being absolutely passionate about our food; enabling you to share this with your team and our customers. Italian food is at the heart of what we do and you’ll ensure that only perfect plates of food leave your kitchen.
  • Smashing your restaurant financial target, optimising contribution and maximising profitability, as well as constantly reviewing business performance, then taking action to make things even better.
  • Be the absolute authority on all our policies and procedures and making sure your team adhere to them down to the last detail. Ensuring the safety and well-being of your team and customers is maintained above expectation.

Zizzi Values

Growth: You aim to be better than yesterday. We’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.

Individuality: You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whatever they are.

Drive: You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.

Togetherness: You want to be part of more. We always have each other’s backs, embracing the challenges as much as the great times.

Fun: You enjoy the everyday. As much as we take our goals seriously, we don’t take ourselves seriously.

We are Zizzi. At Zizzi we are a family. It’s never me, always we. Customers included.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

Restaurants

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General Manager - UK employer: Zizzi Restaurants

Zizzi is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for food and service is at the heart of everything we do. As a General Manager, you will enjoy a competitive salary, generous bonus scheme, and numerous employee benefits including discounts on dining and entertainment, alongside opportunities for career development in a supportive environment. Join us in creating memorable experiences for our customers while being part of a family-oriented team that values growth, individuality, and fun.
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Contact Detail:

Zizzi Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - UK

✨Tip Number 1

Familiarise yourself with Zizzi's culture and values. Understanding their emphasis on growth, individuality, and togetherness will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their team.

✨Tip Number 2

Demonstrate your passion for Italian cuisine. Be prepared to discuss your favourite dishes, cooking experiences, or even how you would enhance the menu at Zizzi. This shows your enthusiasm and commitment to the role.

✨Tip Number 3

Highlight your leadership skills by sharing specific examples of how you've successfully built and managed teams in the past. Zizzi values strong leaders, so showing your ability to inspire and develop talent will set you apart.

✨Tip Number 4

Prepare to discuss how you would achieve financial targets and improve business performance. Think about strategies you've implemented before and be ready to share these insights, demonstrating your business acumen and proactive mindset.

We think you need these skills to ace General Manager - UK

Leadership Skills
Team Building
Customer Service Excellence
Financial Acumen
Operational Management
Coaching and Mentoring
Conflict Resolution
Passion for Food and Beverage
Compliance Knowledge
Performance Management
Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Culinary Knowledge

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager at Zizzi. Familiarise yourself with their culture and values, as this will help you tailor your application to demonstrate how you embody these traits.

Craft a Tailored CV: Highlight your relevant experience in leadership, customer service, and the food industry. Use specific examples that showcase your ability to lead a team, achieve financial targets, and deliver exceptional customer experiences.

Write a Compelling Cover Letter: In your cover letter, express your passion for food and service. Mention why you want to work at Zizzi specifically and how your values align with theirs. Be sure to include your enthusiasm for leading a team and creating a positive dining experience.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at Zizzi Restaurants

✨Show Your Passion for Food

As a General Manager at Zizzi, it's crucial to demonstrate your love for Italian cuisine. Be prepared to discuss your favourite dishes and how you can share this passion with both your team and customers.

✨Emphasise Team Leadership Skills

Highlight your experience in leading and developing teams. Share specific examples of how you've inspired and retained talent in previous roles, as this aligns with Zizzi's values of togetherness and growth.

✨Demonstrate Customer Service Excellence

Prepare to discuss how you ensure exceptional customer experiences. Provide examples of how you've coached your team to deliver outstanding service, reflecting Zizzi's commitment to customer satisfaction.

✨Align with Zizzi's Values

Familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Be ready to explain how you embody these values in your work and how you would promote them within the restaurant.

General Manager - UK
Zizzi Restaurants
Location: Chester

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