Front of House UK - Team Member
Front of House UK - Team Member

Front of House UK - Team Member

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
  • Company: Zizzi is a vibrant restaurant chain celebrating food and togetherness.
  • Benefits: Enjoy 50% off meals, discounts on cinema tickets, and access to wellness support.
  • Why this job: Be part of a fun, supportive team that values individuality and growth.
  • Qualifications: No prior experience needed, just a passion for food and great service.
  • Other info: Opportunities for career development and progression available.

Calling all Pizza lovers!! (Pasta lovers are welcome too)

As part of the Front of House team, your responsibilities may include:

  • Greeting customers at the door
  • Preparing cocktails at the bar
  • Delivering dishes to tables
  • Guiding customers through their dining experience

You enjoy sharing your favourite dishes and personalising each visit for customers.

What You'll Get:

  • 50% off at Zizzi & ASK Italian (drinks included) for you and your friends
  • Free and heavily discounted menu on shift
  • Generous tronc system from satisfied customers
  • Instant access to earned wages via Wagestream
  • Discounts on cinema tickets, travel websites, and major brands
  • Access to rotas and payslips through our online Zizzi community
  • Free Employee Assistance Programme including GPs and wellbeing support
  • 28 days holiday (pro rata)
  • Opportunities for career development and progression
  • Company pension contributions
  • Zizzi branded T-Shirts and aprons provided

What will you be doing? Here's a taste:

  • Supporting the restaurant team to ensure smooth operations
  • Being passionate about our food, knowing the menu inside out, and sharing this knowledge with customers
  • Delivering excellent service to create great times for customers
  • Maintaining the restaurant's appearance and adhering to policies and guidelines
  • Living the Zizzi customer service journey to ensure every customer has a great time

Our Zizzi Values - what matters to us:

  • Growth: Striving to be better than yesterday, seeking continuous improvement as a team and individual.
  • Individuality: Celebrating differences and encouraging everyone to be their best selves.
  • Drive: Making things happen, overcoming challenges, and motivating others.
  • Togetherness: Supporting each other and embracing challenges and successes together.
  • Fun: Enjoying the daily work and not taking ourselves too seriously.

We are Zizzi — a family where it's never about me, always about we, including our customers.

Front of House UK - Team Member employer: Zizzi Restaurants

Zizzi is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With generous benefits such as 50% off meals for you and friends, access to wellness support, and opportunities for career progression, Zizzi ensures that employees enjoy a fulfilling and rewarding experience while working in a lively restaurant environment. Join us in creating memorable dining experiences and be part of a team that celebrates individuality and togetherness.
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Contact Detail:

Zizzi Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House UK - Team Member

✨Tip Number 1

Familiarise yourself with Zizzi's menu and values. Knowing the dishes inside out will not only help you during the interview but also show your passion for the role. Be ready to share your favourite dishes and how you would recommend them to customers.

✨Tip Number 2

Demonstrate your customer service skills in any interactions you have with the team or during the application process. Whether it's a phone call or an informal chat, showing that you can engage positively with others is key for a Front of House role.

✨Tip Number 3

Highlight your teamwork abilities. Zizzi values togetherness, so be prepared to discuss examples of how you've worked effectively in a team before. This could be from previous jobs, school projects, or even volunteer work.

✨Tip Number 4

Show your enthusiasm for the hospitality industry. Share any relevant experiences or your love for food and drink during conversations. Your genuine interest can set you apart from other candidates and align you with Zizzi's fun and vibrant culture.

We think you need these skills to ace Front of House UK - Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage
Adaptability
Multitasking
Positive Attitude
Sales Skills
Interpersonal Skills
Ability to Work Under Pressure
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Front of House Team Member. Tailor your application to highlight relevant experiences that align with these duties.

Show Your Passion for Food: Since this role involves sharing your love for food, make sure to express your enthusiasm for pizza and pasta in your application. Mention any relevant experiences in hospitality or customer service that showcase your passion.

Highlight Customer Service Skills: Emphasise your ability to deliver excellent customer service. Provide examples from previous roles where you created memorable experiences for customers, as this is key to the position.

Personalise Your Application: Make your application stand out by personalising it. Use the company's values, such as growth and togetherness, to demonstrate how you embody these principles in your work ethic and interactions with others.

How to prepare for a job interview at Zizzi Restaurants

✨Know the Menu Inside Out

Familiarise yourself with the menu, including ingredients and preparation methods. Being able to confidently discuss your favourite dishes will impress the interviewers and show your passion for the food.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Highlight situations where you went above and beyond to ensure a great experience for customers, as this role is all about creating memorable dining experiences.

✨Emphasise Teamwork and Togetherness

Zizzi values teamwork, so be ready to discuss how you work well with others. Share experiences where you supported your colleagues or contributed to a positive team environment, demonstrating that you embody their values.

✨Bring a Positive Attitude

A fun and positive attitude is key in the hospitality industry. Show your enthusiasm for the role and the company during the interview, as this will resonate well with the interviewers and reflect the Zizzi culture.

Front of House UK - Team Member
Zizzi Restaurants
Location: Cardiff

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