Front of House UK - Team Member
Front of House UK - Team Member

Front of House UK - Team Member

Portsmouth Full-Time No home office possible
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At a Glance

  • Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
  • Company: Zizzi is a vibrant restaurant chain known for its Italian cuisine and welcoming atmosphere.
  • Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
  • Why this job: Be part of a fun, supportive team that values individuality and growth while serving great food.
  • Qualifications: No prior experience needed; just bring your passion for food and customer service!
  • Other info: Flexible part-time hours with opportunities for career progression.

Calling all Pizza lovers!!.......(Pasta lovers are welcome too)

As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.

What You'll Get

  • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
  • Never go hungry with free & heavily discounted menu on shift
  • Get rewarded by your customers with a generous tronc system
  • Wagestream available to instantly access earned wages
  • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
  • Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
  • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
  • Time for a break with 28 days holiday (pro rata)
  • Plenty of opportunity to develop and progress your career if that's what you want
  • Plan for the future with Company pension contributions
  • Look the part with Zizzi branded T-Shirts and aprons provided

What will you be doing?

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

And you do all that through our Zizzi Values - its what matters to us:

  • Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
  • Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
  • Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
  • Togetherness - You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
  • Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.

We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.

Front of House UK - Team Member employer: Zizzi Restaurants

At Zizzi, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member is valued and encouraged to grow. With competitive pay, generous discounts, and a supportive environment that prioritises employee wellbeing, we ensure that our staff not only enjoy their time at work but also have ample opportunities for career progression. Join us in Portsmouth, where you can be part of a family that celebrates individuality and togetherness while delivering unforgettable dining experiences.
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Contact Detail:

Zizzi Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House UK - Team Member

✨Tip Number 1

Familiarise yourself with Zizzi's menu and values. Knowing the dishes inside out will not only help you engage with customers but also show your passion for the brand during any interactions.

✨Tip Number 2

Practice your customer service skills. Since the role involves interacting with guests, consider role-playing scenarios with friends or family to enhance your communication and problem-solving abilities.

✨Tip Number 3

Show your enthusiasm for teamwork. Zizzi values togetherness, so be prepared to discuss how you've successfully collaborated with others in past roles or experiences during your interview.

✨Tip Number 4

Be ready to share your love for food! Whether it's pizza or pasta, expressing your genuine interest in the menu can help you connect with the team and demonstrate your fit for the role.

We think you need these skills to ace Front of House UK - Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Knowledge of Food and Beverage
Problem-Solving Skills
Multitasking
Positive Attitude
Sales Skills
Interpersonal Skills
Ability to Work Under Pressure
Passion for Food

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Zizzi is looking for in a Front of House Team Member. Highlight your passion for food and customer service in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service. Use keywords from the job description to demonstrate that you meet their requirements.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific aspects of Zizzi's values that resonate with you, such as fun and togetherness.

Showcase Your Skills: In your application, provide examples of how you've demonstrated teamwork, adaptability, and a positive attitude in previous roles. This will align with Zizzi's focus on growth and individuality.

How to prepare for a job interview at Zizzi Restaurants

✨Know the Menu Inside Out

Familiarise yourself with the menu, including all dishes and drinks. Being able to discuss your favourite items and recommend them to customers will show your passion for the food and enhance the dining experience.

✨Emphasise Teamwork

Highlight your ability to work well in a team. Zizzi values togetherness, so share examples of how you've collaborated with others in previous roles to create a positive environment.

✨Show Your Personality

Zizzi appreciates individuality, so don’t be afraid to let your personality shine through. Share personal anecdotes that reflect your character and how you connect with customers.

✨Demonstrate Customer Service Skills

Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond to ensure a great experience for customers, as this aligns with Zizzi's commitment to providing a 'Great Time' for every guest.

Front of House UK - Team Member
Zizzi Restaurants
Location: Portsmouth
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