At a Glance
- Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
- Company: Zizzi Restaurants is a vibrant place for pizza and pasta lovers alike.
- Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
- Why this job: Be part of a fun, supportive team that values individuality and growth.
- Qualifications: No prior experience needed; just bring your passion for great service!
- Other info: 28 days holiday, employee assistance programme, and career progression opportunities.
Calling all Pizza lovers!!.......(Pasta lovers are welcome too)
As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.
What You'll Get
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing?
Here's a taster:
- Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Being passionate about our food and knowing the menu inside out and sharing this with our customers.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
- Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
- Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.
And you do all that through our Zizzi Values - it's what matters to us:
- Growth - You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality - You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
- Drive - You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness - You want to be part of more. We always have each other's backs, embracing the challenges as much as the great times.
- Fun - You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
Front of House UK - Team Member employer: Zizzi Restaurants
Contact Detail:
Zizzi Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House UK - Team Member
✨Tip Number 1
Familiarise yourself with Zizzi's menu and values. Being able to discuss your favourite dishes and how they align with the company's focus on individuality and fun will show your passion for the role.
✨Tip Number 2
Practice your customer service skills. Think of ways to create memorable experiences for customers, as this is a key part of the Front of House role. Share examples of how you've made someone's day better in previous roles.
✨Tip Number 3
Network with current or former Zizzi employees if possible. They can provide insights into the company culture and what it takes to succeed in the Front of House team, which can be invaluable during your interview.
✨Tip Number 4
Show enthusiasm for teamwork. Zizzi values togetherness, so be prepared to discuss how you work well with others and contribute to a positive team environment. This will resonate well with the hiring managers.
We think you need these skills to ace Front of House UK - Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Zizzi Restaurants is looking for in a Front of House Team Member. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Make sure your CV reflects your relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to provide excellent service, work as part of a team, and adapt to challenges.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention why you want to work at Zizzi specifically and how your values align with theirs, such as growth, individuality, and fun.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Zizzi Restaurants
✨Know the Menu Inside Out
Familiarise yourself with Zizzi's menu, including ingredients and popular dishes. Being able to discuss your favourite items and recommend them to customers will show your passion for the food and enhance the dining experience.
✨Embrace the Zizzi Values
Understand and embody the core values of Growth, Individuality, Drive, Togetherness, and Fun. Be prepared to share examples of how you have demonstrated these values in previous roles or experiences.
✨Showcase Your Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific instances where you went above and beyond to ensure a great experience for customers, as this role is all about making every visit personal.
✨Be Ready for Teamwork Questions
Since the role involves working closely with both front and back of house teams, be ready to talk about your experience in collaborative environments. Highlight how you contribute to a positive team dynamic and support your colleagues.