Front of House UK - Team Member
Front of House UK - Team Member

Front of House UK - Team Member

Stafford Full-Time No home office possible
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At a Glance

  • Tasks: Greet customers, make cocktails, and ensure a fantastic dining experience.
  • Company: Join Zizzi, a vibrant restaurant with a focus on fun and individuality.
  • Benefits: Enjoy 50% off meals, free food on shift, and access to wellness support.
  • Why this job: Be part of a team that values growth, fun, and great customer service.
  • Qualifications: Passion for food and excellent communication skills.
  • Other info: Opportunities for career development and a supportive work environment.

Overview

Calling all Pizza lovers (Pasta lovers are welcome too). Front of House Team Member up to Β£12.21 per hour plus tronc and benefits. As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.

What you\\\’ll get

  • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
  • Never go hungry with free & heavily discounted menu on shift
  • Get rewarded by your customers with a generous tronc system
  • Wagestream available to instantly access earned wages
  • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
  • Stay in touch with what\\\’s going on with our online Zizzi community that also provides access to your rotas and payslips
  • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
  • Time for a break with 28 days holiday (pro rata)
  • Plenty of opportunity to develop and progress your career if that\\\’s what you want
  • Plan for the future with Company pension contributions
  • Look the part with Zizzi branded T-Shirts and aprons provided

What will you be doing? Here\\\’s a taster

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

Our values

Growth – You aim to be better than yesterday. We\\\’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.

Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.

Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.

Togetherness – You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.

Fun – You enjoy the everyday. As much as we take our goals seriously, we don\\\’t take ourselves seriously.

We are Zizzi. At Zizzi we are a family. It\\\’s never me, always we. Customers included.

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Front of House UK - Team Member employer: Zizzi Restaurants

Zizzi is an exceptional employer that prioritises employee wellbeing and growth, offering a vibrant work culture where individuality and teamwork thrive. With competitive pay, generous discounts, and a supportive community, team members enjoy a fulfilling experience while developing their careers in the heart of the UK dining scene.
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Contact Detail:

Zizzi Restaurants Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front of House UK - Team Member

✨Tip Number 1

Get to know the company culture! Before your interview, check out Zizzi's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your people skills! As a Front of House Team Member, you'll be interacting with customers all day. Role-play with friends or family to get comfortable with greeting guests and sharing your favourite dishes.

✨Tip Number 3

Be ready to showcase your passion for food! During the interview, share your enthusiasm for Zizzi's menu and how you can make every customer's experience personal. It’s all about making those connections!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.

We think you need these skills to ace Front of House UK - Team Member

Customer Service Skills
Communication Skills
Cocktail Preparation
Menu Knowledge
Teamwork
Attention to Detail
Adaptability
Problem-Solving Skills
Time Management
Pride in Service
Restaurant Operations Knowledge
Personalisation of Customer Experience
Ability to Work Under Pressure

Some tips for your application 🫑

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for food and customer service. Remember, individuality is one of our core values!

Know the Menu: Show us that you’re not just applying for any job, but specifically for the Front of House Team Member role at Zizzi. Mention your favourite dishes and why you love them. This will demonstrate your enthusiasm and knowledge about our menu!

Highlight Your Experience: If you've got previous experience in hospitality or customer service, make sure to highlight it! Share specific examples of how you’ve made customers’ experiences memorable. We love hearing about your drive to provide great service!

Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our amazing benefits there!

How to prepare for a job interview at Zizzi Restaurants

✨Know the Menu Inside Out

Before your interview, make sure you’re familiar with Zizzi's menu. Be ready to discuss your favourite dishes and why you love them. This shows your passion for the food and helps you connect with the interviewers.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure a great experience for customers. This aligns perfectly with Zizzi's focus on making every visit personal.

✨Embrace the Zizzi Values

Familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Be ready to share how you embody these values in your work and how they resonate with your personal approach to teamwork and service.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how Zizzi fosters a fun work environment. This shows your genuine interest in the role and the company culture.

Front of House UK - Team Member
Zizzi Restaurants
Location: Stafford
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