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For Companies At a Glance
- Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
- Company: Zizzi is a vibrant restaurant chain celebrating individuality and great food.
- Benefits: Enjoy 50% off meals, discounts on cinema tickets, and access to wellness support.
- Why this job: Be part of a fun, supportive team that values growth and customer experience.
- Qualifications: No prior experience needed, just a passion for food and excellent service.
- Other info: Flexible shifts and opportunities for career progression await you!
Front of House Team Member up to £12.21 per hour plus tronc and benefits
As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.
What you’ll get
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what\’s going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that\’s what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What you will be doing
- Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Being passionate about our food and knowing the menu inside out and sharing this with our customers.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
- Playing a part in making sure that your restaurant is looking fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
- Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.
Our Values
- Growth – You aim to be better than yesterday. We\’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
- Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whatever they are.
- Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
- Togetherness – You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
- Fun – You enjoy the everyday. As much as we take our goals seriously, we don\’t take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It\’s never me, always we. Customers included.
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Front of House UK - Team Member employer: Zizzi Restaurants
Contact Detail:
Zizzi Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House UK - Team Member
✨Tip Number 1
Familiarise yourself with Zizzi's menu and values before your interview. Being able to discuss your favourite dishes and how they align with the company's values will show your passion for the role and the brand.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock restaurant setting. This will help you feel more comfortable when it comes to greeting customers and delivering excellent service during your actual shifts.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. During your interactions, emphasise your ability to work well with others and how you can contribute to a positive atmosphere in the restaurant.
✨Tip Number 4
Be prepared to share examples of how you've handled challenges in previous roles. This will demonstrate your drive and problem-solving skills, which are essential for maintaining smooth operations in a busy restaurant environment.
We think you need these skills to ace Front of House UK - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Zizzi is looking for in a Front of House Team Member. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to create a welcoming atmosphere and provide excellent service.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your love for pizza and pasta, and how you embody Zizzi's values of growth, individuality, and fun.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Zizzi Restaurants
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Be prepared to discuss your favourite dishes and how you would recommend them to customers. This shows your passion for the food and your ability to engage with guests.
✨Emphasise Customer Service Skills
Highlight any previous experience in customer service roles. Share specific examples of how you've gone above and beyond to create a memorable experience for customers, as this aligns with Zizzi's values of individuality and togetherness.
✨Show Your Personality
Zizzi values individuality, so don’t be afraid to let your personality shine through during the interview. Share anecdotes that reflect your character and how you can contribute to the fun atmosphere of the restaurant.
✨Demonstrate Team Spirit
Discuss your experiences working in teams and how you support your colleagues. Zizzi believes in 'it's never me, always we', so showing that you can work well with others will resonate well with the interviewers.
