Front of House UK - Team Member
Front of House UK - Team Member

Front of House UK - Team Member

Newbury Full-Time No home office possible
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At a Glance

  • Tasks: Join our Front of House team, greeting customers and ensuring a fantastic dining experience.
  • Company: Zizzi is a vibrant restaurant chain celebrating individuality and togetherness in a fun environment.
  • Benefits: Enjoy 50% off meals, discounts on cinema tickets, and access to wellness support.
  • Why this job: Be part of a supportive team that values growth, fun, and customer satisfaction.
  • Qualifications: No prior experience needed, just a passion for food and great service!
  • Other info: Opportunities for career development and progression available.

Overview

Calling all Pizza lovers (Pasta lovers are welcome too). Front of House Team Member up to Β£12.21 per hour plus tronc and benefits. As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.

What you\\\’ll get

  • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
  • Never go hungry with free & heavily discounted menu on shift
  • Get rewarded by your customers with a generous tronc system
  • Wagestream available to instantly access earned wages
  • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
  • Stay in touch with what\\\’s going on with our online Zizzi community that also provides access to your rotas and payslips
  • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
  • Time for a break with 28 days holiday (pro rata)
  • Plenty of opportunity to develop and progress your career if that\\\’s what you want
  • Plan for the future with Company pension contributions
  • Look the part with Zizzi branded T-Shirts and aprons provided

What will you be doing? Here\\\’s a taster

  • Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Being passionate about our food and knowing the menu inside out and sharing this with our customers.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
  • Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
  • Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.

Our values

Growth – You aim to be better than yesterday. We\\\’re on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.

Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.

Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.

Togetherness – You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.

Fun – You enjoy the everyday. As much as we take our goals seriously, we don\\\’t take ourselves seriously.

We are Zizzi. At Zizzi we are a family. It\\\’s never me, always we. Customers included.

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Front of House UK - Team Member employer: Zizzi Restaurants

Zizzi is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With generous benefits such as 50% off meals, career development opportunities, and a supportive environment, Zizzi ensures that employees not only enjoy their work but also thrive in their roles. Located in the heart of the community, Zizzi offers a unique chance to be part of a family-oriented team that celebrates individuality and togetherness while delivering memorable dining experiences.
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Contact Detail:

Zizzi Restaurants Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Front of House UK - Team Member

✨Tip Number 1

Familiarise yourself with Zizzi's menu and values. Knowing the dishes inside out will not only help you answer customer queries but also show your passion for the brand during your interactions.

✨Tip Number 2

Practice your customer service skills. Since this role is all about creating a great dining experience, think of ways to engage with customers and make their visit memorable.

✨Tip Number 3

Show your enthusiasm for teamwork. Highlight experiences where you've worked well in a team, as Zizzi values togetherness and supporting each other in the workplace.

✨Tip Number 4

Prepare to discuss how you handle challenges. The role requires drive and motivation, so think of examples where you've overcome obstacles or contributed positively to a team environment.

We think you need these skills to ace Front of House UK - Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Time Management
Problem-Solving Skills
Knowledge of Food and Beverage
Adaptability
Multitasking
Positive Attitude
Sales Skills
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand what Zizzi is looking for in a Front of House Team Member. Highlight your passion for food and customer service in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to create a welcoming atmosphere and provide excellent service.

Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you love pizza (or pasta) and how you can contribute to the Zizzi team culture.

Showcase Your Values: In your application, align your personal values with those of Zizzi. Emphasise your commitment to growth, individuality, drive, togetherness, and fun, as these are key to their company culture.

How to prepare for a job interview at Zizzi Restaurants

✨Know the Menu Inside Out

Familiarise yourself with Zizzi's menu, including ingredients and popular dishes. Being able to discuss your favourite items and recommend them to customers will show your passion for the food and enhance your credibility during the interview.

✨Emphasise Customer Service Skills

Highlight any previous experience in customer service roles. Share specific examples of how you've gone above and beyond to ensure a great experience for customers, as this aligns with Zizzi's values of togetherness and fun.

✨Show Your Personality

Zizzi values individuality, so don't be afraid to let your personality shine through. Be authentic and share what makes you unique, as this will help you connect with the interviewers and demonstrate that you fit into their family-oriented culture.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. You might ask about opportunities for career development or how the team supports each other in achieving goals.

Front of House UK - Team Member
Zizzi Restaurants
Location: Newbury
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