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For Companies At a Glance
- Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
- Company: Zizzi is a vibrant restaurant chain celebrating food and community.
- Benefits: Enjoy 50% off meals, discounts on cinema tickets, and access to wellness support.
- Why this job: Be part of a fun, supportive family where your passion for food shines.
- Qualifications: No prior experience needed, just a love for great service and teamwork.
- Other info: Opportunities for career growth and a friendly work environment await you!
Front of House UK – Team Member at Zizzi Restaurants
Role Overview
The Front of House Team Member greets customers at the door, serves food and drinks, and ensures every guest has a memorable dining experience.
Compensation and Benefits
- Up to £12.21 per hour plus tronc and benefits
- £10.84 minimum hourly rate
- 50% off at Zizzi & ASK Italian (drinks included)
- Free & heavily discounted menu on shift
- Generous tronc system rewarding positive customer feedback
- Wagestream – instant access to earned wages
- Discounts on cinema tickets, travel websites, and major brands
- 28 days holiday (pro rata)
- Company pension contributions
- Employee Assistance Programme – free GP and wellbeing support
- Zizzi branded T‑shirts and aprons provided
- Opportunity for career development and progression
Responsibilities
- Support front of house and back of house teams to keep the restaurant running smoothly.
- Know the menu inside out and share your enthusiasm with customers.
- Deliver excellent customer service, ensuring each guest has a great time.
- Maintain a clean, welcoming environment and ensure all standards are met.
- Assist with the presentation of food, drinks, and beverage service.
- Participate in the Zizzi customer service journey, ensuring every patron has a great experience.
- Apply the Zizzi values in all interactions.
Zizzi Values
- Growth – Aim for better each day.
- Individuality – Celebrate differences and be your best self.
- Drive – Make it happen without cutting corners.
- Togetherness – Support each other’s success.
- Fun – Balance serious goals with everyday enjoyment.
Location: London, England, United Kingdom
Salary: Up to £12.21 per hour (minimum £10.84).
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Front of House UK - Team Member employer: Zizzi Restaurants
Contact Detail:
Zizzi Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House UK - Team Member
✨Tip Number 1
Familiarise yourself with Zizzi's menu and values. Knowing the dishes inside out will not only help you during the interview but also show your passion for the role and the brand.
✨Tip Number 2
Practice your customer service skills. Think of examples where you've gone above and beyond for a customer, as this will demonstrate your commitment to providing excellent service, which is key for a Front of House role.
✨Tip Number 3
Show your enthusiasm for teamwork. Zizzi values togetherness, so be ready to discuss how you’ve collaborated with others in past roles and how you can contribute to a positive team environment.
✨Tip Number 4
Be prepared to share your love for food! Whether it's pizza or pasta, expressing your genuine interest in the menu can help you connect with the interviewers and show that you're a great fit for the team.
We think you need these skills to ace Front of House UK - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Zizzi is looking for in a Front of House Team Member. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use specific examples that demonstrate your ability to create a welcoming atmosphere and provide excellent service.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention your love for pizza and how you can contribute to the Zizzi family, aligning with their values of growth, individuality, and fun.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Zizzi Restaurants
✨Know the Menu Inside Out
Familiarise yourself with Zizzi's menu, including ingredients and popular dishes. Being able to confidently discuss your favourite items will show your passion for the food and enhance your credibility during the interview.
✨Emphasise Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to create a welcoming atmosphere and ensure that every customer has a memorable experience.
✨Show Your Team Spirit
Zizzi values togetherness, so be ready to discuss how you work well in a team. Share experiences where you've supported colleagues or contributed to a positive team environment.
✨Be Ready to Adapt
Demonstrate your flexibility and willingness to adapt to different situations. Discuss times when you've successfully handled unexpected challenges, as this aligns with Zizzi's drive to make things happen.
