At a Glance
- Tasks: Lead shifts, manage the team, and ensure top-notch customer service.
- Company: Join Zizzi, a vibrant family-focused restaurant chain.
- Benefits: Enjoy 50% off meals, free food on shift, and access to Wagestream.
- Other info: Great career progression opportunities and a supportive community.
- Why this job: Be a key player in a fun environment while developing your leadership skills.
- Qualifications: Passion for teamwork and a knack for coaching others.
The predicted salary is between 31800 - 31800 £ per year.
Assistant Manager £31,800 per annum plus tronc and benefits. As Assistant Manager you will help the general manager to organise, plan and run the business, and coordinate day‑to‑day responsibilities. You will be a great leader, aiding in team development and passionate about your role.
What you'll get:
- Treat yourself and your friends with 50% discount at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands
- Stay in touch with the online Zizzi community that also provides access to rotas and payslips
- Free Employee Assistance Programme with access to GPs and wellbeing support
- 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career
- Company pension contributions
Role Overview:
When the General Manager is away, you are in charge, running shifts, managing the team, providing feedback and ensuring the team embodies our culture and values. Live and breathe the key ingredients of the Zizzi customer service journey and coach your team to do the same. Become an expert and be passionate about our menu, ensuring perfect plates of food leave the kitchen. Support the General Manager to meet financial targets and monitor business performance. Take responsibility for ensuring the restaurant is always looking fabulous.
Values:
- Growth – Aim to be better than yesterday. Seek growth as a team, in the business and in contributions to the world.
- Individuality – Celebrate differences, take pride in what makes us special, and encourage everyone to be their best.
- Drive – Make it happen, adapt to challenges, avoid cutting corners, motivate everyone to strive for more.
- Togetherness – Be part of more, always have each others backs, embrace challenges as well as great times.
- Fun – Enjoy the everyday. Take goals seriously but don’t take ourselves too seriously.
About Our Company:
We are Zizzi, a family where customers are included. It's never 'me', always 'we'.
Shift Lead & Team Coach — Restaurant Operations in Birmingham employer: Zizzi Restaurants
Zizzi is an exceptional employer that fosters a vibrant and inclusive work culture, where teamwork and individuality are celebrated. With generous benefits such as a 50% discount at Zizzi & ASK Italian, free meals on shift, and opportunities for career progression, employees are supported in both their professional and personal lives. The company prioritises employee wellbeing with access to GPs and a robust Employee Assistance Programme, making it a rewarding place to build a meaningful career in the restaurant industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead & Team Coach — Restaurant Operations in Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Dive into Zizzi's values and think about how you can embody them. This will help you connect with the team and show that you're a perfect fit!
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully led a team or resolved conflicts. Being able to share these experiences will demonstrate your capability as a Shift Lead & Team Coach.
✨Tip Number 3
Don’t just wait for the job to come to you. Apply through our website and make sure to follow up! A little persistence goes a long way in showing your enthusiasm for the role.
✨Tip Number 4
Prepare some questions for your interviewers. Ask about their experiences at Zizzi and how they embody the company's values. This shows you're genuinely interested and ready to be part of the team!
We think you need these skills to ace Shift Lead & Team Coach — Restaurant Operations in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see how passionate you are about leading a team and delivering great customer service. Share specific examples of how you've made a difference in previous roles!
Tailor Your CV:Make sure your CV is tailored to the Shift Lead & Team Coach position. Highlight relevant experience that showcases your leadership skills and ability to coach others. We love seeing how your unique background fits with our values!
Be Authentic:We value individuality, so don’t be afraid to let your personality come through in your application. Be yourself and share what makes you unique. This helps us get to know the real you and how you’d fit into our Zizzi family.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, we can’t wait to read what you’ve got to say!
How to prepare for a job interview at Zizzi Restaurants
✨Know the Menu Inside Out
As a Shift Lead & Team Coach, you'll need to be passionate about the menu. Make sure you familiarise yourself with all the dishes and drinks offered at Zizzi. This will not only impress your interviewers but also show that you're ready to coach your team on delivering perfect plates.
✨Showcase Your Leadership Skills
During the interview, highlight your previous experiences in leading teams. Share specific examples of how you've motivated others and handled challenges. Remember, they want to see that you can embody their values of growth, drive, and togetherness.
✨Emphasise Customer Service Excellence
Zizzi prides itself on customer service, so be prepared to discuss how you would ensure a fantastic experience for guests. Think of scenarios where you went above and beyond for customers and how you would instil that same passion in your team.
✨Prepare Questions That Reflect Their Values
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about their approach to team development and how they celebrate individuality within the workplace. This shows that you align with their culture and are genuinely interested in being part of the team.
