Supervisor UK

Supervisor UK

Telford Full-Time No home office possible
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At a Glance

  • Tasks: Lead shifts, manage teams, and ensure excellent customer service at our vibrant restaurant.
  • Company: Join Zizzi, a fun-loving family that celebrates individuality and great food.
  • Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
  • Why this job: Grow your career in a supportive environment while creating memorable experiences for customers.
  • Qualifications: No specific qualifications needed, just a passion for food and great service.
  • Other info: Access to wellness support and a community platform for rotas and payslips.

Job Description

Calling all Pizza lovers!!…….(Pasta lovers are welcome too)

Supervisor £12.42 per hour plus Tronc and benefits 

As a Supervisor you will work with the General Manager and Assistant Manager to ensure we are providing a great customer service journey, along with the front of house team. Supporting in the safe running of the business and having great standards to ensure every shift runs smoothly. If you interested in progressing your career with us we'll support and guide you all the way to the top.


What you'll get:

  • Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
  • Never go hungry with free & heavily discounted menu on shift
  • Get rewarded by your customers with a generous tronc system
  • Wagestream available to instantly access earned wages
  • Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
  • Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
  • Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
  • Time for a break with 28 days holiday (pro rata)
  • Plenty of opportunity to develop and progress your career if that's what you want
  • Plan for the future with Company pension contributions
  • Look the part with Zizzi branded T-Shirts and aprons provided

 What will you be doing? Here's a taster:

  • Taking charge and running your shifts like a pro, managing the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
  • Living and breathing the key ingredients of the Zizzi customer service journey and coaching your shift team to do the same, ensuring all of our customers have a Great Time, every time.
  • Leading the Front of House team to create Great Times for our customers.
  • Sharing your passion for food with our customers and the team, and making sure every dish served on your shift is perfect.
  • Taking responsibility for making sure the restaurant is Looking Fabulous at all times, and is hitting the mark set out in our processes, policies and guidelines.
  • Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.

And you do all that through our Zizzi Values – its what matters to us

Growth – You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.

Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.

Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.

Togetherness – You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.

Fun – You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.

We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.

Supervisor UK employer: Zizzi Careers

Zizzi is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to grow. With generous benefits such as 50% off meals, a supportive Employee Assistance Programme, and ample opportunities for career progression, Zizzi ensures that employees not only thrive in their roles but also enjoy a fulfilling work-life balance. Located in a dynamic environment, Zizzi promotes teamwork and individuality, making it a fantastic place for pizza and pasta lovers to build a rewarding career.
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Contact Detail:

Zizzi Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor UK

✨Tip Number 1

Familiarise yourself with Zizzi's values and culture. Understanding their focus on growth, individuality, drive, togetherness, and fun will help you align your approach during interviews and discussions, showing that you're a great fit for the team.

✨Tip Number 2

Demonstrate your leadership skills by sharing examples from previous roles where you've successfully managed a team or improved customer service. This will highlight your capability to take charge and run shifts effectively.

✨Tip Number 3

Show your passion for food and customer service. Be prepared to discuss your favourite dishes and how you would ensure every customer has a memorable experience, as this aligns perfectly with the role's responsibilities.

✨Tip Number 4

Network with current or former employees of Zizzi if possible. They can provide insights into the company culture and expectations, which can be invaluable in tailoring your approach and demonstrating your enthusiasm for the role.

We think you need these skills to ace Supervisor UK

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Coaching and Mentoring
Adaptability
Conflict Resolution
Food Safety Knowledge
Operational Efficiency
Sales Skills
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Supervisor at Zizzi. Tailor your application to highlight relevant experience in managing teams and providing excellent customer service.

Show Your Passion for Food: Since this role involves sharing a passion for food, make sure to express your enthusiasm for the restaurant industry and how it aligns with your personal values. Mention any relevant experiences that showcase your love for food and customer service.

Highlight Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide examples of how you've successfully managed teams or improved customer experiences in previous roles, demonstrating your capability to run shifts effectively.

Align with Zizzi Values: Familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Reflect these values in your application by providing examples of how you embody them in your work and interactions with others.

How to prepare for a job interview at Zizzi Careers

✨Show Your Passion for Food

As a Supervisor, you'll be sharing your love for food with customers and the team. Make sure to express your enthusiasm for the menu and any relevant experiences you have in the food industry during the interview.

✨Demonstrate Leadership Skills

You'll be managing the restaurant team, so highlight any previous leadership roles you've had. Share examples of how you've successfully led a team or handled challenging situations to ensure smooth operations.

✨Emphasise Customer Service Experience

Customer service is key at Zizzi. Be prepared to discuss your approach to providing excellent service and how you've gone above and beyond for customers in past roles. This will show that you align with their values.

✨Align with Zizzi's Values

Familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Think of examples from your experience that demonstrate these values and be ready to share them during the interview.

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