At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer experiences and delicious Italian food.
- Company: Join Zizzi, a family-oriented restaurant known for its passion for food and fun culture.
- Benefits: Enjoy a competitive salary, generous bonuses, 50% off meals, and discounts on cinema and travel.
- Why this job: Be part of a dynamic team that values individuality, growth, and togetherness while having fun.
- Qualifications: Looking for enthusiastic leaders with a passion for food and excellent customer service skills.
- Other info: Access to wellness support, career development opportunities, and a supportive online community.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Calling all Pizza lovers!!…….(Pasta lovers are welcome too)
Competative Salary inc Generous Bonus Scheme and Tronc
Zizzi General Managers have a huge role to play, you will work closely with the Head Chef to ensure the success of the restaurant. You will understand and promote our culture bringing our values to life within the team. Being full of enthusiasm, a team player and not afraid to roll your sleeves up and get stuck in to ensure our customers have a great time – every time. Having a passion for food and service whilst being uncompromising in your expectations. Leading by example and being a great role model.
What you'll get:
- Company Bonus Scheme
- Get rewarded by your customers with a generous tronc system
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
What will you be doing? Here's a taster:
- Being a people leader. Recruiting, onboarding, developing, inspiring and retaining the best industry talent. Ultimately ensuring you have a team of engaged superstars, who embody our culture and values.
- Living and breathing customer service. Coaching and developing your team to do the same, to ensure all of our customers have a Great Time, every time.
- As a General Manager you will become an expert as well as being absolutely passionate about our food; enabling you to share this this with your team and our customers. Italian food is at the heart of what we do and you'll ensure that only perfect plates of food leave your kitchen.
- Smashing your restaurant financial target, optimising contribution and maximising profitability, as well as constantly reviewing business performance, then taking action to make things even better.
- Be the absolute authority on all our policies and procedures and making sure your team adhere to them down to the last detail. Ensuring the safety and well-being of your team and customers is maintained above expectation.
And you do all that through our Zizzi Values – its what matters to us
Growth – You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
Togetherness – You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
Fun – You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
General Manager - UK employer: Zizzi Careers
Contact Detail:
Zizzi Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - UK
✨Tip Number 1
Familiarise yourself with Zizzi's values and culture. Understanding their focus on growth, individuality, drive, togetherness, and fun will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for the team.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in Italian cuisine or restaurant management. Building connections can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in previous roles. Highlighting your leadership style and how it aligns with Zizzi's emphasis on teamwork and customer service will demonstrate your capability as a General Manager.
✨Tip Number 4
Stay updated on current trends in the restaurant industry, particularly around customer service and food quality. Being knowledgeable about what makes a dining experience exceptional will show your passion for the role and your commitment to delivering great results.
We think you need these skills to ace General Manager - UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a General Manager at Zizzi. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Your Passion: Express your enthusiasm for food and customer service in your application. Share specific examples of how you've demonstrated this passion in previous roles, especially in leadership positions.
Highlight Leadership Skills: Emphasise your experience in recruiting, developing, and inspiring teams. Provide concrete examples of how you've successfully led a team and contributed to a positive workplace culture.
Align with Company Values: Familiarise yourself with Zizzi's values: Growth, Individuality, Drive, Togetherness, and Fun. Make sure to reflect these values in your application, demonstrating how you embody them in your professional life.
How to prepare for a job interview at Zizzi Careers
✨Show Your Passion for Food
As a General Manager at Zizzi, it's crucial to demonstrate your enthusiasm for Italian cuisine. Be prepared to discuss your favourite dishes and how you can share that passion with both your team and customers.
✨Emphasise Team Leadership Skills
Highlight your experience in recruiting, developing, and inspiring a team. Share specific examples of how you've successfully led a team in the past, focusing on engagement and embodying company values.
✨Demonstrate Customer Service Excellence
Zizzi places a strong emphasis on customer service. Be ready to provide examples of how you've coached teams to deliver exceptional service and ensure customers have a great time every visit.
✨Align with Zizzi's Values
Familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Prepare to discuss how you embody these values in your work and how you would instil them in your team.