At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional customer experiences and delicious Italian food.
- Company: Join Zizzi, a family-oriented restaurant known for its passion for food and fun culture.
- Benefits: Enjoy a competitive salary, generous bonuses, 50% off meals, and discounts on cinema and travel.
- Why this job: Be part of a dynamic team that values growth, individuality, and togetherness while having fun.
- Qualifications: Looking for enthusiastic leaders with a passion for food and excellent customer service skills.
- Other info: Access to wellness support, career development opportunities, and a supportive online community.
The predicted salary is between 28800 - 42000 £ per year.
Job Description
Calling all Pizza lovers!!…….(Pasta lovers are welcome too)
Competative Salary inc Generous Bonus Scheme and Tronc
Zizzi General Managers have a huge role to play, you will work closely with the Head Chef to ensure the success of the restaurant. You will understand and promote our culture bringing our values to life within the team. Being full of enthusiasm, a team player and not afraid to roll your sleeves up and get stuck in to ensure our customers have a great time – every time. Having a passion for food and service whilst being uncompromising in your expectations. Leading by example and being a great role model.
What you'll get:
- Company Bonus Scheme
- Get rewarded by your customers with a generous tronc system
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
What will you be doing? Here's a taster:
- Being a people leader. Recruiting, onboarding, developing, inspiring and retaining the best industry talent. Ultimately ensuring you have a team of engaged superstars, who embody our culture and values.
- Living and breathing customer service. Coaching and developing your team to do the same, to ensure all of our customers have a Great Time, every time.
- As a General Manager you will become an expert as well as being absolutely passionate about our food; enabling you to share this this with your team and our customers. Italian food is at the heart of what we do and you'll ensure that only perfect plates of food leave your kitchen.
- Smashing your restaurant financial target, optimising contribution and maximising profitability, as well as constantly reviewing business performance, then taking action to make things even better.
- Be the absolute authority on all our policies and procedures and making sure your team adhere to them down to the last detail. Ensuring the safety and well-being of your team and customers is maintained above expectation.
And you do all that through our Zizzi Values – its what matters to us
Growth – You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
Togetherness – You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
Fun – You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
General Manager - UK employer: Zizzi Careers
Contact Detail:
Zizzi Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - UK
✨Tip Number 1
Familiarise yourself with Zizzi's values and culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs. This will show that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Highlight your leadership experience in the hospitality industry. Be ready to share specific examples of how you've successfully managed teams, improved customer service, or increased profitability in previous roles. This will help you stand out as a candidate who can drive results.
✨Tip Number 3
Network within the restaurant industry, especially with those who have worked at Zizzi or similar establishments. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Prepare to discuss your passion for Italian cuisine. Being able to articulate your love for food and service will resonate well with the hiring team, showing that you are genuinely enthusiastic about the role and the brand.
We think you need these skills to ace General Manager - UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a General Manager at Zizzi. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Your Leadership Skills: Emphasise your experience in leading teams, recruiting talent, and developing staff. Use specific examples to demonstrate how you've inspired and retained team members in previous roles.
Highlight Customer Service Experience: Zizzi values exceptional customer service. Include examples from your past roles where you have successfully enhanced customer experiences or resolved issues effectively.
Align with Zizzi's Values: Familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Reflect these values in your application by providing examples of how you embody them in your professional life.
How to prepare for a job interview at Zizzi Careers
✨Show Your Passion for Food
As a General Manager at Zizzi, your love for Italian cuisine is crucial. Be prepared to discuss your favourite dishes and how you can share that enthusiasm with both your team and customers.
✨Emphasise Team Leadership Skills
Highlight your experience in recruiting, developing, and inspiring a team. Share specific examples of how you've successfully led a team in the past and how you embody the values of growth, individuality, and togetherness.
✨Demonstrate Customer Service Excellence
Zizzi places a strong emphasis on customer service. Prepare to discuss how you've ensured exceptional service in previous roles and how you plan to coach your team to do the same.
✨Be Ready to Discuss Financial Acumen
Understanding financial targets is key for this role. Be prepared to talk about how you've optimised profitability in past positions and what strategies you would implement to smash financial goals at Zizzi.