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For Companies At a Glance
- Tasks: Join our Front of House team, greeting customers and delivering delicious dishes.
- Company: Zizzi is a vibrant restaurant chain known for its delicious Italian cuisine and welcoming atmosphere.
- Benefits: Enjoy 50% off meals, free food on shift, and discounts on cinema and travel.
- Why this job: Be part of a fun, supportive team that values individuality and growth while serving amazing food.
- Qualifications: No prior experience needed, just a passion for food and great customer service.
- Other info: Flexible shifts, career development opportunities, and a friendly work environment await you!
Job Description
Calling all Pizza lovers!!…….(Pasta lovers are welcome too)
Front of House Team Member up to £12.21 per hour plus tronc and benefits
As part of the Front of House team you could be greeting customers at the door, making cocktails on the bar, delivering picture perfect dishes to table or guiding the customer through their dining experience. You love to share what your favourite dish is and to find ways to make every visit personal to every customer.
What you'll get:
- Treat yourself and your friends with 50% off at Zizzi & ASK Italian (drinks included)
- Never go hungry with free & heavily discounted menu on shift
- Get rewarded by your customers with a generous tronc system
- Wagestream available to instantly access earned wages
- Make the most of your time off work with discounts on cinema tickets, travel websites and big brands available
- Stay in touch with what's going on with our online Zizzi community that also provides access to your rotas and payslips
- Need some support? We have a free Employee Assistance Programme with access to GPs and wellbeing support
- Time for a break with 28 days holiday (pro rata)
- Plenty of opportunity to develop and progress your career if that's what you want
- Plan for the future with Company pension contributions
- Look the part with Zizzi branded T-Shirts and aprons provided
What will you be doing? Here's a taster:
- Supporting the whole restaurant team, front of house and back of house, to make sure the restaurant is running like clockwork.
- Being passionate about our food and knowing the menu inside out and sharing this with our customers.
- Working with the whole restaurant team to help deliver Great Times for our customers and taking absolute pride in the service you provide.
- Playing a part in making sure that your restaurant is Looking Fabulous at all times and is hitting the mark set out in our policies, processes and guidelines.
- Living and breathing the key ingredients of the Zizzi customer service journey, ensuring all of our customers have a Great Time, every time.
And you do all that through our Zizzi Values – its what matters to us
Growth – You aim to be better than yesterday. We're on a constant journey to be better, so we seek growth as a team, in our business and in the ways we contribute to the world.
Individuality – You celebrate the differences. We take pride in what makes us special, and encourage everyone to be the best version of themselves whoever they are.
Drive – You make it happen. We adapt to the challenges of today, avoiding cutting corners, and motivate everyone to strive for more.
Togetherness – You want to be part of more. We always have each others backs, embracing the challenges as much as the great times.
Fun – You enjoy the everyday. As much as we take our goals seriously, we don't take ourselves seriously.
We are Zizzi. At Zizzi we are a family. It's never me, always we. Customers included.
Front of House UK - Team Member employer: Zizzi Careers
Contact Detail:
Zizzi Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House UK - Team Member
✨Tip Number 1
Familiarise yourself with Zizzi's menu and values before your interview. Being able to discuss your favourite dishes and how they align with the company's values will show your passion for the role and the brand.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock restaurant setting. This will help you feel more comfortable when interacting with customers and demonstrate your ability to create a welcoming atmosphere.
✨Tip Number 3
Show enthusiasm for teamwork during your interactions with us. Highlight any previous experience working in a team environment, as this role requires collaboration with both front of house and back of house staff.
✨Tip Number 4
Be prepared to share examples of how you've handled challenging situations in the past. This could include dealing with difficult customers or managing busy periods, showcasing your problem-solving skills and resilience.
We think you need these skills to ace Front of House UK - Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Front of House Team Member role entails. Highlight your passion for food and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the position.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific aspects of Zizzi's values that resonate with you, such as growth and togetherness.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Zizzi Careers
✨Know the Menu Inside Out
Familiarise yourself with the menu, including ingredients and preparation methods. Being able to confidently discuss your favourite dishes will show your passion for the food and enhance your credibility during the interview.
✨Emphasise Customer Service Skills
Highlight any previous experience in customer service roles. Be prepared to share examples of how you've gone above and beyond to ensure a great experience for customers, as this aligns with the company's values.
✨Show Your Team Spirit
Demonstrate your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as teamwork is essential in a busy restaurant environment.
✨Embrace the Zizzi Values
Familiarise yourself with Zizzi's core values: Growth, Individuality, Drive, Togetherness, and Fun. Be ready to discuss how you embody these values in your work and how they resonate with your personal approach to hospitality.
