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For Companies At a Glance
- Tasks: Lead a team of engineers, manage schedules, and ensure top-notch service delivery.
- Company: Join a dynamic company focused on fire and security solutions in the Swindon area.
- Benefits: Enjoy a competitive salary, car allowance, and ongoing development opportunities.
- Why this job: Make an impact in a hands-on role while developing your leadership skills in a vital industry.
- Qualifications: 3-5 years' experience in leadership within fire & security; strong technical knowledge required.
- Other info: Full UK driving licence needed; NSI/BAFE certifications are a plus.
The predicted salary is between 32000 - 48000 £ per year.
Swindon Area - office based with client visits
£40,000 - £45,000 basic D.O.E + £5,000 car allowance OTE £50,000 package + benefits
This is your chance to step into a pivotal Service Manager role where technical knowledge meets leadership impact. We're seeking a proactive, site-based manager who thrives on operational control, team development, and delivering high-quality service across fire and security systems.
What You'll Be Doing
- Lead and support a small team of skilled engineers, managing their daily workloads, call-outs, and PPM schedules
- Coordinate job bookings, compliance, CRM updates, timesheets, and reporting to ensure smooth service operations
- Work closely with clients, engineers, and suppliers to maintain strong service delivery and meet SLA/KPI targets
- Be a technical escalation point, offering real-time support to your team and office staff
- Drive compliance across NSI, BAFE, and HSE standards, ensuring best-in-class service and safety
What We're Looking For
- Ideally 3-5 years' leadership or supervisory experience within the fire & security sector
- Sound technical knowledge of fire and security systems-Texecom, Avigilon, Advanced, 2N, AJAX highly beneficial
- Strong administrative and organisational ability-comfortable managing schedules, reports, and compliance checks
- A confident communicator who can bridge the gap between field teams, office staff, and clients
- Full UK driving licence required; NSI/BAFE certifications preferred
What You'll Get
- £40,000 - £45,000 basic salary D.O.E
- £5,000 car allowance
- Benefits package + ongoing development opportunities
- The autonomy to run your service team with full operational backing
If you're ready to bring your technical and leadership skills together in a rewarding, hands-on management role-apply now and make your mark.
Service Manager - Fire & Security employer: ZITKO Ltd
Contact Detail:
ZITKO Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Fire & Security
✨Tip Number 1
Familiarise yourself with the specific fire and security systems mentioned in the job description, such as Texecom and Avigilon. This knowledge will not only boost your confidence but also demonstrate your technical expertise during interviews.
✨Tip Number 2
Highlight any previous leadership or supervisory experience you have in the fire and security sector. Be prepared to discuss specific examples of how you've successfully managed teams and improved service delivery.
✨Tip Number 3
Prepare to showcase your organisational skills by discussing how you've effectively managed schedules, compliance checks, and reporting in past roles. This will show that you can handle the administrative aspects of the Service Manager position.
✨Tip Number 4
Practice your communication skills, as you'll need to bridge the gap between field teams, office staff, and clients. Consider role-playing scenarios where you might need to resolve conflicts or explain technical issues clearly.
We think you need these skills to ace Service Manager - Fire & Security
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and the fire & security sector. Include specific examples of how you've managed teams, handled compliance, and delivered high-quality service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical knowledge and leadership skills. Mention your familiarity with fire and security systems and how you can contribute to the company's success.
Highlight Relevant Certifications: If you have NSI or BAFE certifications, be sure to mention them prominently in your application. These qualifications are highly beneficial for this role and can set you apart from other candidates.
Showcase Communication Skills: In your application, emphasise your ability to communicate effectively with both field teams and clients. Provide examples of how you've successfully bridged gaps between different stakeholders in previous roles.
How to prepare for a job interview at ZITKO Ltd
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles in the fire and security sector. Highlight specific examples where you successfully managed a team, resolved conflicts, or improved service delivery.
✨Demonstrate Technical Knowledge
Familiarise yourself with the technical aspects of fire and security systems mentioned in the job description, such as Texecom and Avigilon. Be ready to answer questions that assess your understanding and experience with these systems.
✨Communicate Effectively
Practice clear and confident communication. You’ll need to bridge the gap between field teams, office staff, and clients, so demonstrate your ability to convey information effectively during the interview.
✨Prepare for Compliance Questions
Since compliance is crucial in this role, be ready to discuss your experience with NSI, BAFE, and HSE standards. Prepare examples of how you've ensured compliance in past positions to showcase your commitment to safety and quality.
