Service Coordinator

Service Coordinator

Full-Time No home office possible
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At a Glance

  • Tasks: Coordinate service schedules and manage client communications in a dynamic office environment.
  • Company: Join a family-run business with a collaborative culture and a dog-friendly office.
  • Benefits: Enjoy 28 days holiday, including bank holidays, plus extra leave for Christmas shutdown.
  • Why this job: Make a direct impact in a respected company while developing your organisational skills.
  • Qualifications: Experience in coordination or scheduling roles with strong communication skills.
  • Other info: Great opportunities for career growth in a supportive team.

Role: Permanent

Salary: £30,000/ANNUAL

Location: London, UK

Reference: 77856

What You’ll Do:

  • Scheduling engineers for client callouts and service visits
  • Managing job entries and updates via Big Change software
  • Coordinating with Project Managers, Operations Directors, and the Stock Manager
  • Processing completed jobs and arranging follow-up visits
  • Liaising with sub-contractors to ensure SLA compliance
  • Handling permits, plant/equipment orders, and client communications

What You’ll Bring:

  • Proven experience in a coordination, scheduling, or service desk role
  • Exceptional organisational skills and meticulous attention to detail
  • Ability to juggle multiple tasks and stakeholders effectively
  • Strong communication skills and a proactive mindset
  • Confidence working in an office-based environment using scheduling systems

What We Offer:

  • A dog friendly, collaborative office environment in Reading
  • 28 days holiday including bank holidays, plus additional leave for full Christmas shutdown
  • A valued, collaborative office culture with room to grow
  • Direct impact and visibility in a well-respected, family-run business

Service Coordinator employer: Zitko Group Ltd

As a Service Coordinator at our London office, you will thrive in a supportive and collaborative environment that values your contributions and fosters professional growth. We offer competitive salaries, generous holiday allowances, and a unique dog-friendly workplace culture, ensuring that you feel valued and engaged while making a direct impact in a well-respected family-run business.
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Contact Detail:

Zitko Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to service coordination. Role-play with a friend or use online resources to boost your confidence and polish your responses.

✨Tip Number 3

Showcase your organisational skills during interviews. Bring examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to juggle responsibilities effectively.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Service Coordinator

Scheduling
Job Management
Coordination
Organisational Skills
Attention to Detail
Communication Skills
Proactive Mindset
Stakeholder Management
Office-Based Software Proficiency
Client Liaison
SLA Compliance

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Service Coordinator role. Highlight your coordination experience and organisational skills, as these are key for us!

Show Off Your Communication Skills: In your application, give examples of how you've effectively communicated with different stakeholders. We love a proactive mindset, so let that shine through!

Be Detail-Oriented: Since attention to detail is crucial for this role, ensure your application is free from typos and errors. A polished application shows us you care about quality!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with us!

How to prepare for a job interview at Zitko Group Ltd

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with scheduling systems and the specific tasks mentioned in the job description, like managing job entries and liaising with subcontractors. This will help you answer questions confidently and show that you're genuinely interested.

✨Show Off Your Organisational Skills

As a Service Coordinator, exceptional organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and ensure deadlines are met, as this will demonstrate your ability to juggle various responsibilities.

✨Communicate Clearly and Confidently

Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. During the interview, listen carefully to the questions asked and respond thoughtfully. This will not only showcase your communication abilities but also your proactive mindset.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.

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