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- Tasks: Install and service security systems while providing top-notch customer support.
- Company: Join a 100% employee-owned company that values family and teamwork.
- Benefits: Enjoy competitive pay, great benefits, and opportunities for ownership.
- Other info: Dynamic work environment with potential for career growth.
- Why this job: Make a real difference in security while developing your technical skills.
- Qualifications: Experience with security systems and a valid driver's license required.
The predicted salary is between 60000 - 100000 £ per year.
Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride ourselves and dedicate everything we do to provide exceptional customer service.
Each employee-owner is empowered by our F.O.C.U.S philosophy to make decisions, to deliver outstanding service and exceed clients’ expectations, giving trust and autonomy in each role.
We currently have an opening for a Field Service Technician in Washington DC.
Role: Working as a Field Service Technician for TSi, you’ll be responsible for travelling to client sites and carrying out assigned tasks to repair, maintain and install a variety of security systems, whilst providing outstanding customer service to clients.
Requirements:
- You’ll need to have a good understanding of a wide range of security systems with experience in Lenel and C-cure being a great benefit, however a well-rounded knowledge of brands is highly advantageous for this role.
- You must be able to carry out tasks to a high standard and follow company installation standards along with providing outstanding customer service to clients.
- Be comfortable working at heights (as required, climbing ladders etc.)
- Be responsible for performing preventative maintenance across client sites.
- Should ideally have at least 2 years “hands-on” experience in a similar role.
- Great networking and programming skills with access control and video systems.
- You’ll need to hold a valid and clean drivers license to travel to locations as needed.
- Part of an on-call rota.
Location: Washington DC
Package: Salary: $30–$50 per hour. Expected hiring range: $30.00–$50.00 per hour. Compensation is commensurate with experience, qualifications, certifications, and technical expertise. TSi also offers a competitive benefits package and employee ownership opportunities.
Security Field Technician (DC) – Install & Service Expert employer: Zitko Group Ltd
Contact Detail:
Zitko Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Field Technician (DC) – Install & Service Expert
✨Tip Number 1
Get to know the company culture! Before your interview, check out TSi's website and social media. Understanding their F.O.C.U.S philosophy will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to security systems and customer service. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the company, plus it shows your genuine interest in joining the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of the TSi family.
We think you need these skills to ace Security Field Technician (DC) – Install & Service Expert
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with security systems, especially if you’ve worked with Lenel or C-cure. We want to see how your skills match up with what we need!
Be Personable: Since we pride ourselves on exceptional customer service, let your personality shine through in your application. Share any experiences where you went above and beyond for a client.
Follow the Instructions: Pay close attention to the application instructions. If we ask for specific information or documents, make sure you include them. It shows you can follow company standards!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Zitko Group Ltd
✨Know Your Security Systems
Make sure you brush up on your knowledge of various security systems, especially Lenel and C-cure. Being able to discuss specific experiences with these systems will show that you're not just familiar but also capable of handling the technical aspects of the job.
✨Demonstrate Customer Service Skills
Since TSi prides itself on exceptional customer service, be prepared to share examples of how you've gone above and beyond for clients in previous roles. Highlighting your ability to build relationships and solve problems will resonate well with the interviewers.
✨Showcase Your Hands-On Experience
With at least 2 years of hands-on experience required, come ready to discuss specific projects or tasks you've completed. Be detailed about your role in installations, repairs, and maintenance, as this will demonstrate your practical skills and reliability.
✨Prepare for On-Call Scenarios
Since part of the role involves being on-call, think about how you would handle unexpected situations. Share any relevant experiences where you had to troubleshoot issues quickly and effectively, showing that you're adaptable and ready for anything.