At a Glance
- Tasks: Lead a dynamic team in delivering top-notch fire service and maintenance across North/West London.
- Company: Established Fire & Security business with a focus on operational excellence.
- Benefits: Up to £60,000 salary, bonus, company car, hybrid working, and generous holiday allowance.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in fire safety while developing your leadership skills.
- Qualifications: Experience in the fire industry and strong management skills required.
The predicted salary is between 54000 - 66000 £ per year.
Location: North/West London & Home Counties
Salary: Up to £60,000 + Bonus + Company Car/£5k Car Allowance
Working pattern: Hybrid / Field-Based
I’m recruiting for an experienced Fire Operations Manager to join an established Fire & Security business, taking responsibility for its Fire Service & Maintenance operation across North/West London and the surrounding Home Counties. This is a senior operational role where you’ll lead a field-based engineering team, ensuring customers receive an excellent service while driving team performance, operational efficiency and continued development.
The Role
You’ll take ownership of the day-to-day delivery of planned, reactive and corrective Fire Service & Maintenance activity across the region. Your responsibilities will include:
- Leading and managing a field-based Fire engineering team.
- Supporting, coaching and developing engineers while identifying training and development requirements.
- Driving productivity, service performance and operational standards.
- Building strong relationships with key customers and ensuring consistently high levels of service.
- Ensuring Health & Safety, quality and compliance standards are maintained.
- Managing operational budgets and ensuring performance against agreed targets.
- Working closely with the wider leadership team to identify opportunities to improve service delivery and performance.
What I’m Looking For
I’m looking for somebody who combines Fire industry knowledge with strong people and operational management experience. You could currently be working as a Fire Operations Manager, Service Manager, Engineering Manager or experienced Team Manager and be ready to take on broader operational responsibility. Ideally, you’ll have:
- Previous experience within the Fire industry.
- Experience managing and developing field-based engineering teams.
- A hands-on, lead-from-the-front management style.
- Strong Service & Maintenance operational experience.
- Excellent customer and key account management skills.
- Good commercial awareness and experience working against operational targets.
- Strong communication, organisation and problem-solving skills.
- A proactive approach to developing people and improving performance.
- Full UK driving licence.
Package & Benefits
- Basic salary up to £60,000 DOE
- Annual bonus
- Company car or car allowance
- Hybrid working
- 25 days holiday + bank holidays
- Pension contribution matched up to 5%
- Life assurance – 4x basic salary
- Health & wellbeing benefits
- Online GP for you and your family
- Wider employee discounts and benefits
If you’re an experienced Fire operational leader based around North/West London or the surrounding Home Counties and would like to hear more, get in touch with me for a confidential conversation.
Operations Manager - Fire in London employer: Zitko Group Ltd
Zitko Group Ltd is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, ensuring continuous growth in their careers while working on cutting-edge security projects. With a commitment to employee well-being and a supportive team environment, Zitko Group Ltd stands out as a rewarding place for those seeking meaningful employment in the enterprise security sector.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Fire in London
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Zitko Group Ltd and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Zitko Group Ltd.
We think you need these skills to ace Operations Manager - Fire in London
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Zitko Group Ltd will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Zitko Group Ltd specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Zitko Group Ltd
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Zitko Group Ltd. It shows you’re proactive about your professional development!
