At a Glance
- Tasks: Coordinate service schedules and manage client communications for a dynamic team.
- Company: Join a modern company with a vibrant office culture in Hertford.
- Benefits: Competitive salary, free parking, and fun team events like BBQs and Christmas parties.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Be the backbone of our operations and make a real difference in client satisfaction.
- Qualifications: Experience in coordination or service desk roles with strong organisational skills.
The predicted salary is between 35000 - 35000 £ per year.
Role: Permanent
Salary: £35,000/ANNUAL
Location: Hertford, UK
Reference: 87686
What You’ll Do:
- Scheduling engineers for client callouts and service visits
- Managing job entries and updates via bespoke CRM
- Coordinating with Project Managers, Operations and other teams
- Processing completed jobs and arranging follow-up visits
- Liaising with sub-contractors to ensure SLA compliance
- Handling permits, equipment orders, and client communications
What You’ll Bring:
- Proven experience in a coordination, scheduling, or service desk role
- Exceptional organisational skills and meticulous attention to detail
- Ability to juggle multiple tasks and stakeholders effectively
- Strong communication skills and a proactive mindset
- Confidence working in an office-based environment using scheduling systems
What We Offer:
- £30K - £35K DOE
- Modern, purpose built office facilities with a fully equipped kitchen and breakout area
- Free parking onsite
- Team events such as; summer BBQ, Christmas party
Service Helpdesk Coordinator in Hertford employer: Zitko Group Ltd
Join a dynamic team as a Service Helpdesk Coordinator in Hertford, where we prioritise employee well-being and professional growth. Our modern office environment fosters collaboration and creativity, complemented by regular team events that enhance camaraderie. With competitive salaries and opportunities for career advancement, we are committed to providing a rewarding workplace for those seeking meaningful employment.
We think you need these skills to ace Service Helpdesk Coordinator in Hertford
Scheduling
CRM Management
Coordination
Organisational Skills
Attention to Detail
Multi-tasking
Communication Skills
