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- Tasks: Oversee daily bus station operations and provide customer support.
- Company: Fife Council, committed to community service and public transport.
- Benefits: Competitive salary, travel expenses, and employee discounts.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: SCQF level 4 education and customer care skills required.
- Other info: Flexible shift patterns with opportunities for career growth.
The predicted salary is between 24100 - 25700 £ per year.
Proposed Interview Date: Week Commencing 16 March 2026
Closing Date: Monday 9 March 2026
Contract Type: Temporary for up to 12 months
Salary: FC5 £28,175.91 - £30,691.29
Working Pattern: 36 hours per week
Location: Bankhead Central, Glenrothes, working at any of the Fife Council owned Bus Stations
As part of your application, you must provide us with a Supporting Statement which outlines how your skills and experience make you a good candidate for this vacancy. Without a Supporting Statement, your application will not be progressed.
Job Details: Based at Bankhead, this role involves working across Fife Council owned bus stations, including Dunfermline, Glenrothes, Kirkcaldy, and Leven. You will be responsible for overseeing the day-to-day operations of the bus station, ensuring a safe and efficient environment, and providing a customer focused point of contact for all users of the facility. This position requires working a shift pattern of five days within a seven-day week, rota based which includes weekend and evening shifts, with enhanced pay for unsocial hours.
In This Role, You Will:
- Be based at Bankhead initially, while being assigned to work at any of Fife Councils four bus stations.
- Provide cover at other bus stations across Fife as needed.
- Work additional hours to cover workloads, sickness, or holiday absences.
- Travel expenses will be paid when working at other bus stations in Fife.
If you have the experience, motivation and skills required to meet the key requirements of this role then we would love to hear from you.
Key Areas Of Work Include:
- Provide advice/travel information and general assistance to the users of the bus station, dealing with any complaints in a professional and customer focused manner.
- Assisting with the day-to-day administrative duties within the bus station such as record keeping, cash collection, banking and preparing reports for the Lead Consultant or his staff as requested.
- Ensuring that the operation of buses within the Bus Stations is in accordance with the appropriate regulations and conditions of use ensuring that compliance is met with current Health & Safety.
- Liaising with bus operators and their staff in respect of day-to-day operational matters to ensure the safe and efficient operation of the bus station.
The Person:
Educated to SCQF level 4, which includes National 4 or Standard Grades at General level or O Grades or equivalent. Previous experience of working in a public transport role is desirable as is experience in a similar environment/facility. Proven customer care skills are also essential.
For further information please contact: Derek Beveridge or David Izatt.
Bus Station Supervisor in Glenrothes employer: Ziron Environmental Services, Inc.
Contact Detail:
Ziron Environmental Services, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Station Supervisor in Glenrothes
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fife Council and their bus stations. Understanding their values and operations will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the responsibilities of a Bus Station Supervisor, especially in customer care and operational management.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. It shows that you take the opportunity seriously and are ready to represent Fife Council well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Bus Station Supervisor in Glenrothes
Some tips for your application 🫡
Craft a Stellar Supporting Statement: Your Supporting Statement is your chance to shine! Make sure you clearly outline how your skills and experience align with the role of Bus Station Supervisor. Remember, this isn’t a CV, so focus on specific examples that showcase your customer care skills and operational experience.
Follow the Guidelines: Check out the How to Apply section on our Career Site for all the nitty-gritty details. We want to see that you’ve read the job description thoroughly, so make sure you address the key areas of work and essential criteria in your application.
Be Professional and Personable: When writing your application, keep it professional but let your personality shine through! We’re looking for someone who can handle complaints with a smile and provide excellent customer service, so don’t be afraid to show us your friendly side.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your Supporting Statement and ensures you’re following the correct process. Plus, it gives you access to all the resources you need to ace your application!
How to prepare for a job interview at Ziron Environmental Services, Inc.
✨Craft a Compelling Supporting Statement
Make sure your Supporting Statement clearly outlines how your skills and experience align with the role of Bus Station Supervisor. Highlight any relevant public transport experience and customer care skills, as these are essential for the position.
✨Know the Key Responsibilities
Familiarise yourself with the day-to-day operations of a bus station. Be prepared to discuss how you would handle customer complaints, manage administrative duties, and ensure compliance with health and safety regulations during the interview.
✨Demonstrate Your Customer Care Skills
Since this role is heavily focused on customer interaction, think of examples from your past experiences where you provided excellent customer service. Be ready to share these stories to showcase your ability to handle various situations professionally.
✨Understand the Shift Patterns
Be aware that this role requires flexibility with shift patterns, including weekends and evenings. Show your willingness to adapt to these requirements during the interview, as it demonstrates your commitment to the job and the team.