Zip Water is seeking a Claims & Returns Coordinator to manage end-to-end return authorisations, carrier collections and transport claims. You will coordinate between Customer Service, Logistics, Warehouse, Finance and external carriers to ensure returns are handled efficiently and professionally.
The role drives return reduction initiatives, root-cause analysis and KPI reporting, while improving customer experience and cost recovery. Office-based role near the warehouse and logistics teams.
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Strategic Returns & Claims Coordinator employer: Zipwater
Zip Water is an exceptional employer that prioritises employee development and a supportive work culture. With a comprehensive 6-week City & Guilds induction and continuous on-the-job training, employees are empowered to excel in their roles while enjoying the benefits of working in a dynamic team environment. Located in a vibrant area, Zip Water offers unique opportunities for personal growth and a chance to make a meaningful impact in the field of hydration solutions.
