At a Glance
- Tasks: Lead and mentor a dynamic Field Service team to deliver excellence in customer service.
- Company: Join Zip Water, a global leader in innovative drinking water solutions.
- Benefits: Enjoy 25 days annual leave, flexible working, and comprehensive training.
- Other info: Embrace new technologies and enjoy excellent career growth opportunities.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience in managing teams and a knack for problem-solving.
The predicted salary is between 40000 - 50000 £ per year.
Zip Water is an industry leading filtered boiling, chilled and sparkling water specialist, known globally for being home to the world’s most advanced range of drinking water solutions. We provide businesses and homes in more than 70 countries with an extensive range of high-quality drinking and hot water solutions, designed to transform the way individuals, organisations and businesses provide water, for good.
Who are we looking for?
Are you looking for a new challenge? Would you like to develop your career? Do you have previous experience managing a Field Service team? If so, this could be the role for you!
The Opportunity:
- Identify safety improvements and work with wider team to implement.
- Support delivery of weekly/monthly/quarterly target for the individuals examining efficiency opportunities, and take responsibility for the performance improvements.
- Mentor members of the team, assist in the execution of their duties, honing their skills, and readying them to achieve outstanding results.
- Work closely with the National HydroCare Managers to support business strategies that drive growth and lead to achievement of overall targets.
- Work closely with Contact Centre Team Leaders and CET Managers to feedback, support and improve overall HydroCare quality.
- Work with the training team to increase the overall standard of Zip HydroCare.
Skills:
- Technical understanding and a background focused on repairs and fault finding.
- A natural problem solver with great attention to detail, essential to remain up to date and ensure processes are followed for example replenishment of parts stocked.
- Face-to-face Customer Service experience, and an ability to promote and sell, desirable but not essential.
- UK Driving license.
- Open to new ways of working whilst embracing exciting new products, services and technology as we grow and develop it.
Benefits:
- 25 days annual leave plus eight statutory bank holidays.
- Buy & Sell Holiday scheme.
- Life assurance.
- Comprehensive training at our Head Office and in the field; structured induction period with a training specialist and ongoing support.
- Company Pension scheme.
- Company van, Fuel cards and parking.
- PPE, Tools and company uniform.
- Flexible working schedule and overtime available.
- Employee rewards and discount platform.
- Enhanced maternity, paternity and grandparent leave.
Application Closing Date: Friday 29th May 2026.
Field Service Team Leader — Grow, Mentor & Deliver Excellence in Nottingham employer: Zipwater
Zip Water is an exceptional employer that prioritises employee growth and development, offering comprehensive training and mentoring opportunities for the Field Service Team Leader role. With a strong focus on work-life balance, employees enjoy flexible working schedules, generous leave policies, and a supportive work culture that fosters collaboration and innovation. Located in a dynamic industry, Zip Water provides a unique chance to be part of a global leader in water solutions, making a meaningful impact while enjoying competitive benefits and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Team Leader — Grow, Mentor & Deliver Excellence in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching Zip Water thoroughly. Understand their products and services, and think about how your experience managing teams can contribute to their goals. Tailor your answers to show how you can help them grow and deliver excellence.
✨Tip Number 3
Showcase your mentoring skills! Be ready to discuss specific examples of how you’ve developed team members in the past. Highlighting your ability to enhance performance will resonate well with the hiring managers looking for someone to lead their Field Service team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Zip Water team and ready to embrace new ways of working.
We think you need these skills to ace Field Service Team Leader — Grow, Mentor & Deliver Excellence in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Field Service Team Leader role. Highlight any previous management experience and technical skills that align with what we're looking for at Zip Water.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our team. Mention specific examples of how you've mentored others or improved processes in your past roles.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention instances where you've tackled challenges head-on. We love natural problem solvers, so share stories that demonstrate your attention to detail and ability to find solutions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll get to see all the other exciting opportunities we have at Zip Water!
How to prepare for a job interview at Zipwater
✨Know Your Stuff
Make sure you understand Zip Water's products and services inside out. Familiarise yourself with their filtered boiling, chilled, and sparkling water solutions. This will not only help you answer questions confidently but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Field Service Team Leader, you'll need to demonstrate your ability to mentor and manage a team. Prepare examples of how you've successfully led teams in the past, focusing on how you’ve improved performance and fostered growth among team members.
✨Emphasise Problem-Solving Abilities
Highlight your technical understanding and problem-solving skills during the interview. Be ready to discuss specific instances where you've tackled challenges, particularly in repairs and fault finding, as this is crucial for the role.
✨Engage with the Interviewers
Don’t just wait for questions; engage with your interviewers. Ask insightful questions about the team dynamics, company culture, and future projects. This shows that you're not only interested in the role but also in how you can contribute to the team's success.
