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- Tasks: As a Field Service Technician, you'll provide top-notch customer service and promote our innovative water systems.
- Company: Join Zip Water, a leader in advanced drinking water solutions, part of Culligan International.
- Benefits: Enjoy 25 days holiday, a company van, staff discounts, and extensive training opportunities.
- Why this job: This role offers career growth, hands-on experience, and a supportive team culture focused on your success.
- Qualifications: Previous experience with hand tools or DIY is essential; self-motivation is key.
- Other info: Receive a dedicated 6-week induction programme and access to personal development resources.
The predicted salary is between 24000 - 36000 £ per year.
Overview
- Are you looking for the next step in your career?
- Do you have previous experience working with hand tools / DIY experience?
- Are you self-motivated, and relish a high level of job satisfaction?
If so, we would love to hear from you!
Zip Water – The home of the world’s most advanced drinking water system, with unrivalled expertise in filtered boiling, chilled and sparkling water. With our Field Service team continuing to expand, this is an exciting opportunity for anyone with the right attitude to progress their career.
As the Field Service Technician, you will provide excellent face-to-face customer service to customers whilst promoting our brand and services.
We believe in nurturing talent and challenging people, so you\\\’ll get all the support and mentoring you need to succeed, right from day one, to give you the skills and knowledge to allow you to achieve yours and our goals.
Responsibilities
Note: The following responsibilities are reflected in the job description text.
- Provide excellent face-to-face customer service to customers whilst promoting Zip Water brand and services.
Qualifications
- Experience working with hand tools / DIY experience.
- Self-motivated and able to achieve a high level of job satisfaction.
Benefits
- 25 days holiday + bank holidays
- Company Van, Uniform & PPE provided.
- Staff product Discount
- Enhanced maternity, paternity, and Grandparent leave
- Employee discount platform
- Life Assurance
- Employee Assistance program
- Holiday Purchase Scheme
- Dedicated 6-week City & Guilds assured induction programme and continued on-job training
- Access to My Learning Cloud for personal & professional development
Zip Water is part of Culligan International, world leader in water treatment.
Founded in 1936 and headquartered in Rosemont, Illinois, Culligan International is a world leader in delivering premium water services and solutions that improve the health and wellness of consumers. Culligan’s 35+ brands serve more than 50 million customers every year and share a mission of bringing better water to consumers anywhere they need it – in the home, at work or on the go.
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Field Service Technician employer: Zipwater
Contact Detail:
Zipwater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician
✨Tip Number 1
Familiarise yourself with Zip Water's products and services. Understanding the features and benefits of their advanced drinking water systems will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience with customer service, especially in a face-to-face setting. Being able to demonstrate your ability to engage with customers and provide excellent service will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your DIY skills and experience with hand tools. Since the role involves practical work, showcasing your hands-on abilities and problem-solving skills will be crucial during the interview process.
✨Tip Number 4
Research Culligan International and its mission. Understanding the company's values and goals will help you align your answers during the interview, demonstrating that you're not just looking for any job, but are genuinely interested in contributing to their success.
We think you need these skills to ace Field Service Technician
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have with hand tools or DIY projects. This is crucial for the Field Service Technician role, so provide specific examples of your skills and how they relate to the job.
Showcase Customer Service Skills: Since the role involves face-to-face customer service, include instances where you've successfully interacted with customers. Highlight your ability to communicate effectively and resolve issues, as this will demonstrate your suitability for the position.
Express Your Motivation: In your application, convey your self-motivation and enthusiasm for the role. Explain why you are excited about the opportunity at Zip Water and how it aligns with your career goals. This can set you apart from other candidates.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the posting to ensure your application resonates with the hiring team and showcases your fit for the role.
How to prepare for a job interview at Zipwater
✨Showcase Your DIY Skills
Since the role requires experience with hand tools and DIY, be prepared to discuss specific projects you've worked on. Highlight any relevant skills or techniques you've mastered that would be beneficial in a field service environment.
✨Emphasise Customer Service Experience
As a Field Service Technician, you'll be interacting with customers regularly. Share examples of how you've provided excellent customer service in the past, focusing on your ability to communicate effectively and resolve issues.
✨Demonstrate Self-Motivation
This position requires a self-motivated individual. Be ready to discuss how you manage your time and tasks independently, and provide examples of situations where you've taken initiative to solve problems or improve processes.
✨Research Zip Water and Culligan
Familiarise yourself with Zip Water and its parent company, Culligan International. Understanding their products, services, and mission will show your genuine interest in the role and help you align your answers with their values during the interview.
