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- Tasks: Manage customer accounts, resolve queries, and ensure timely cash collection.
- Company: Join Zip Water, a global leader in advanced drinking water solutions.
- Benefits: Enjoy 25 days leave, enhanced family leave, and a market-leading pension.
- Why this job: Be part of a dynamic team making a real impact in customer relations.
- Qualifications: Experience in accounts receivable, strong communication, and analytical skills.
- Other info: Great career progression opportunities and employee rewards available.
The predicted salary is between 36000 - 60000 £ per year.
Zip Water is a global leader in providing advanced drinking water solutions, including filtered boiling, chilled, and sparkling water.
We are currently seeking a Accounts Receivable Associate to join our team.
This role reports to the AP and AR Manager (Credit Control & Relationship Management) and is responsible for executing general accounts receivable activities related to credit management and relationship management.
As the AR Associate, you will be a motivated and improvement focused individual, who possesses planning & organization, customer service, operational, communication and interpersonal skills.
Key Responsibilities:
- Responsible for maintaining ledgers recording customer debt, communications, queries and outcomes.
- Ensuring timely cash collection and recording of customer debt.
- Responsible for resolving, negotiating and concluding debt cases with both internal and external customers.
- To maintain accurate administration of customer account and case notes.
- Work closely with the customer and necessary operational teams to ensure effective resolution of customer debt.
- Generate and send out customer invoices and statements.
In this position, you will collaborate closely with other departments to address customer inquiries, ensuring a positive customer experience while adhering to accounting principles.
The ideal candidate will have:
- A background in accounts receivable or general accounting.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office, particularly Excel.
- Experience with accounting software or ERP systems.
- Attention to detail and accuracy in data entry and reporting.
- Strong oral, negotiation and written communication skills
- A proven track record of providing strong customer service
If you are driven, organised, and looking for a new challenge, we would love to hear from you!
- 25 days annual leave plus the option to buy additional holiday days
- Enhanced maternity, paternity and grandparent leave
- Life Assurance
- Company seasonal events
- A market leading company pension
- Employee rewards and discounts through Perks at Work
- Culligan product discounts
- Opportunities for career progression across the wider Culligan Group
- Option to join Health Care Cash Plan
- 24/7 access to Employee Assistance Programme through Health Assured and well-being programs
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Accounts Receivable Associate employer: Zipwater
Contact Detail:
Zipwater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable Associate
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for an Accounts Receivable Associate role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Zip Water and understanding their products. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to their success in credit management and customer relations.
✨Tip Number 3
Practice your negotiation skills! As an AR Associate, you’ll need to resolve debt cases effectively. Role-play with a friend or family member to get comfortable with handling tough conversations and showcasing your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Accounts Receivable Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts Receivable Associate role. Highlight your experience in accounts receivable, customer service, and any relevant software skills. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we're looking for. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your strong written skills. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Zipwater
✨Know Your Numbers
Brush up on your accounts receivable knowledge and be ready to discuss specific metrics or experiences. Familiarise yourself with common accounting terms and practices, as this will show your understanding of the role and impress the interviewers.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers and internal teams, prepare examples that highlight your communication and negotiation skills. Think of situations where you successfully resolved a customer issue or improved a process through effective dialogue.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in previous roles. Prepare a couple of scenarios where you identified a problem, analysed the situation, and implemented a solution, especially in relation to debt collection or customer queries.
✨Familiarise Yourself with Their Tools
If you know what accounting software or ERP systems the company uses, do some research on them. Mentioning your proficiency with similar tools or your willingness to learn can set you apart from other candidates and show your commitment to the role.
