At a Glance
- Tasks: Manage accounts in the Processed Food sector, focusing on customer service and sales targets.
- Company: Join a dynamic team dedicated to optimizing food safety and hygiene solutions.
- Benefits: Enjoy a fully expensed vehicle, 25 days annual leave, and a robust pension scheme.
- Why this job: Be part of a role that combines innovation, customer relationships, and growth opportunities.
- Qualifications: Experience in hygiene or technical sales within the food sector is essential.
- Other info: Remote work with key locations in Scotland; flexible hours available.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Technical Account Manager – Food & Beverage – Scotland, Cumbria & Northumberland
Salary: £Competitive
Bonus: Up to 30%
Type: Permanent, Full-time
Hours: Mon-Fri 09:00-17:00 (some flexibility required)
Location: Remote (Key locations: Edinburgh, Glasgow, Cumbria & Northumberland)
Position Summary
As a Technical Account Manager – Food & Beverage, you will be responsible for defining objectives and planning activities that maximise performance of accounts predominantly within the Processed Food sector.
Key Responsibilities
- Participate in setting SMART personal and business goals and objectives.
- Actively participate in problem identification and process improvement.
- Show initiative and innovation in achieving objectives and goals to meet established and expected standards of performance.
- Deliver agreed sales targets and service levels.
- Manage the relationships with assigned accounts, focusing on the customer service appropriate for that business. This should include:
- Customer staff training for the safe handling of chemicals.
- Involvement in the production of hygiene schedules.
- Offer and contract design, management/monitoring and negotiation.
- Profit Modelling and profit optimisation.
- Completion of customer management/territory coverage plan.
- Utilise the “Value Selling” approach to grow profitable business and maintain long-term customer relationships.
- Utilise company and customer reporting systems.
- Follow company and customer policies and procedures.
- Identify and develop new business to maximise growth opportunities, including:
- Develop detailed plans to ensure new business opportunities are fully developed, including value selling of Knowledge Based Services.
- Grow existing account sales using gap analysis, cross range selling and value selling of Knowledge Based Services.
- Optimise offers including spend reductions, application and supply optimisation.
- Prospect new customers, either independent or with Key Account Groups, and develop to profitable live customer status.
Experience, Knowledge & Skills
- Experience of working as a Hygiene Manager, Technical Sales Manager, QA Manager, etc. within the Processed Food sector (Essential).
- Knowledge/experience of manufacturing, processes, products and customers within the Processed Food sector.
- Application knowledge within the Processed Food sector, including CIP, OPC, chemical applications and equipment systems.
- Knowledge and understanding of the concept of ‘optimization’ and ‘value selling’.
- Qualification in a job-related discipline (Food Science, Microbiology, Chemistry, etc.) (Desirable).
Benefits Package
- Vehicle: Fully expensed company vehicle.
- Annual Leave: 25 days (increases with length of service).
- Pension Scheme: Employee 3% & Employer 5% or Employee 4% & Employer 6%.
- Accident & Life Insurance: 1x annual salary to 4x annual salary (Linked to Employee Pension contribution %).
- Enhanced Maternity and Paternity Pay.
- Cycle to Work Scheme.
- PerkBox: Employee Discount and Wellbeing Platform.
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Technical Account Manager - Food & Beverage employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager - Food & Beverage
✨Tip Number 1
Familiarize yourself with the Processed Food sector, especially in areas like hygiene management and chemical applications. Understanding the specific challenges and trends in this industry will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the food and beverage industry, particularly those who have experience in technical sales or account management. Building relationships can provide valuable insights and potential referrals.
✨Tip Number 3
Demonstrate your knowledge of value selling techniques by preparing examples of how you've successfully applied these strategies in previous roles. This will show your potential employer that you can effectively grow accounts.
✨Tip Number 4
Research StudySmarter's approach to customer service and account management. Tailoring your conversation to align with our values and practices can make a strong impression during the interview process.
We think you need these skills to ace Technical Account Manager - Food & Beverage
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of a Technical Account Manager in the Food & Beverage sector. Tailor your application to highlight relevant experience and skills that align with the job description.
Highlight Relevant Experience: Emphasize your experience in the Processed Food sector, particularly any roles related to hygiene management, technical sales, or quality assurance. Use specific examples to demonstrate your expertise and how it relates to the position.
Showcase Problem-Solving Skills: Since the role involves problem identification and process improvement, include examples in your application where you've successfully identified issues and implemented effective solutions in previous positions.
Use Value Selling Language: Incorporate terminology related to 'Value Selling' and optimization in your application. This will show that you are familiar with the concepts important to the role and can apply them effectively.
How to prepare for a job interview at ZipRecruiter
✨Understand the Processed Food Sector
Make sure you have a solid understanding of the processed food sector, including key processes, products, and customer needs. This knowledge will help you demonstrate your expertise and show how you can add value to the company.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've identified problems and implemented process improvements in previous roles. Highlight your initiative and innovation in achieving objectives, as these are crucial for the Technical Account Manager position.
✨Emphasize Relationship Management
Since managing customer relationships is key in this role, come ready to share experiences where you've successfully built and maintained long-term relationships with clients. Discuss your approach to customer service and training, especially regarding safe handling of chemicals.
✨Prepare for Value Selling Discussions
Familiarize yourself with the concept of 'Value Selling' and be ready to explain how you've applied it in past roles. Think about how you can leverage this approach to grow profitable business and optimize offers for customers.