Project Manager - Service Transformation
Project Manager - Service Transformation

Project Manager - Service Transformation

London Full-Time 64000 - 80000 £ / year (est.) No home office possible
Z

At a Glance

  • Tasks: Lead a greenfield service transformation project, managing applications and collaborating with teams.
  • Company: Join a dynamic consultancy focused on building modern IT service organizations.
  • Benefits: Enjoy hybrid work options and competitive salary ranging from £80,000 to £100,000.
  • Why this job: Be part of a transformative initiative that shapes the future of service delivery.
  • Qualifications: Extensive consultancy experience and strong project management skills required.
  • Other info: Ideal for those passionate about impactful service design in fast-paced environments.

The predicted salary is between 64000 - 80000 £ per year.

Job Description

Location : London (Hybrid, 1 day per week onsite)

Salary : £80,000 – £100,000

Overview

We’re seeking two experienced Project Managers with strong consultancy backgrounds and a track record of success in permanent roles to lead the delivery of a greenfield service transformation initiative. This is an exciting opportunity to work on a large-scale project, building a modern, ITIL-aligned service organisation from the ground up.

Key Responsibilities

  • Service Readiness : Manage the preparation of 30+ applications and data services to ensure they are ready for acceptance into the new service organisation.
  • Technology Transformation : Work alongside service architects, third parties, and internal teams to deliver new technical services, including infrastructure, cloud migration, data centre upgrades, and application transitions.
  • Stakeholder Collaboration : Collaborate with client SMEs, integrated teams, and service integrators to deliver smooth transitions and align on service operations goals.
  • Service Implementation : Oversee the development and implementation of new operating models (TOMs) and processes to support the modernised service landscape.
  • Project Leadership : Drive workstreams across multiple areas, including networks, infrastructure, and application migrations, ensuring timely and high-quality delivery.
  • Budget and Business Case Management : Engage from the early stages to set up budgets, contribute to business cases, and manage financial performance throughout the project lifecycle.

Experience and Skills Required

  • Consultancy Background : Extensive experience working in consultancy environments, managing complex service transformation projects for a range of clients.
  • Project Management Expertise : Deep experience managing service transformation projects, particularly in operations and service design.
  • Technical Understanding : Strong knowledge of modern IT infrastructure, cloud migration, and application services to liaise effectively with technical teams and third-party providers.
  • ITIL Knowledge : Familiarity with ITIL frameworks and principles for service delivery and management.

This role is ideal for experienced project managers with consultancy backgrounds who thrive in fast-paced, transformative environments and are passionate about delivering impactful service design projects.

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Project Manager - Service Transformation employer: ZipRecruiter

At our company, we pride ourselves on fostering a dynamic and inclusive work culture that empowers Project Managers to lead transformative initiatives in a hybrid environment. With competitive salaries and a commitment to professional development, we offer unique opportunities for growth while working on impactful projects in the heart of London. Join us to be part of a forward-thinking team dedicated to building a modern service organization and making a real difference.
Z

Contact Detail:

ZipRecruiter Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Project Manager - Service Transformation

✨Tip Number 1

Make sure to highlight your consultancy experience in your conversations. Discuss specific projects where you successfully managed service transformations, as this will resonate with the hiring team.

✨Tip Number 2

Familiarize yourself with ITIL frameworks and principles. Being able to speak knowledgeably about how you've applied these in past roles can set you apart during interviews.

✨Tip Number 3

Prepare examples of how you've collaborated with stakeholders in previous projects. Demonstrating your ability to work with diverse teams will be crucial for this role.

✨Tip Number 4

Stay updated on the latest trends in cloud migration and IT infrastructure. Showing that you're knowledgeable about current technologies will impress the interviewers and show your commitment to the field.

We think you need these skills to ace Project Manager - Service Transformation

Project Management Expertise
Consultancy Background
Service Transformation Experience
Technical Understanding of IT Infrastructure
Cloud Migration Knowledge
Application Services Familiarity
ITIL Framework Knowledge
Stakeholder Collaboration
Budget Management Skills
Business Case Development
Strong Communication Skills
Leadership and Team Management
Problem-Solving Skills
Adaptability in Fast-Paced Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your consultancy experience and project management expertise. Focus on specific service transformation projects you've led, emphasizing your role in managing complex initiatives.

Craft a Compelling Cover Letter: In your cover letter, express your passion for service transformation and your understanding of ITIL frameworks. Mention how your background aligns with the key responsibilities outlined in the job description.

Showcase Relevant Skills: Clearly outline your technical understanding of modern IT infrastructure and cloud migration in your application. Use specific examples to demonstrate how you've successfully collaborated with technical teams and third-party providers.

Highlight Stakeholder Collaboration: Discuss your experience in stakeholder collaboration within your application. Provide examples of how you've worked with client SMEs and integrated teams to achieve successful project outcomes.

How to prepare for a job interview at ZipRecruiter

✨Showcase Your Consultancy Experience

Make sure to highlight your previous consultancy roles and how they have prepared you for managing complex service transformation projects. Be ready to discuss specific examples where you've successfully led similar initiatives.

✨Demonstrate Technical Knowledge

Since the role requires a strong understanding of IT infrastructure and cloud migration, prepare to discuss your technical expertise. Familiarize yourself with current trends and technologies in these areas to impress the interviewers.

✨Emphasize Stakeholder Collaboration

Collaboration is key in this role. Be prepared to share experiences where you've effectively worked with various stakeholders, including client SMEs and integrated teams, to achieve project goals and ensure smooth transitions.

✨Discuss Budget Management Skills

As budget management is a crucial part of the role, come prepared with examples of how you've set up budgets and managed financial performance in past projects. This will demonstrate your ability to handle the financial aspects of service transformation.

Project Manager - Service Transformation
ZipRecruiter
Z
  • Project Manager - Service Transformation

    London
    Full-Time
    64000 - 80000 £ / year (est.)

    Application deadline: 2027-03-20

  • Z

    ZipRecruiter

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