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- Tasks: Lead a team in disaster restoration, managing jobs and ensuring excellent customer service.
- Company: Join Servpro, a trusted name in disaster recovery with a commitment to quality and customer satisfaction.
- Benefits: Full-time position with overtime opportunities and a supportive team environment.
- Why this job: Make a real impact by helping families recover from disasters while developing your leadership skills.
- Qualifications: Must have disaster restoration experience, valid driver's license, and strong communication skills.
- Other info: IICRC certifications and previous crew chief experience are preferred.
The predicted salary is between 36000 - 60000 £ per year.
Lead Restoration Technician / Crew Chief
Servpro of NE Hillsborough County / Plant City is hiring an experienced lead/crew chief disaster restoration technician. Here at Servpro, we hold our reputation as a knowledgeable and skilled team, providing excellent customer service from start to finish very high. We are seeking an experienced disaster restoration technician to join our team as a crew chief.
Job Description: As a SERVPRO lead/crew chief, your responsibilities will include, but not be limited to, all aspects of job and crew management. This includes managing the length of time you will be on a job, daily monitoring site in order to maintain your daily work schedule, properly explaining the mitigation process to customers, communicating needed work at each water loss to insurance adjusters, project managers, and the technicians you are managing. You will also be responsible for properly documenting all work done based on specific insurance requirements, handling customers and their homes respectfully, training new/temporary employees, and handling any conflict resolution while on site at customers\’ properties professionally.
Requirements:
- Valid driver’s license & vehicle
- Disaster Restoration experience
- Experience in fire/smoke cleaning, water mitigation, and mold remediation
- Understanding of restoration equipment & tools
- Understanding of building materials & home design
- Comfortable with electronically documenting all aspects of a water loss
- Team oriented, positive & professional
- Understanding of 24/7 emergency service responsibilities
- Ability to lift 65lbs
- Ability to work on call/back up rotation
Skills:
- IICRC certifications
- Previous lead/crew chief experience
- Experience in communicating directly with insurance & adjusters
- Carpet cleaning and duct cleaning experience
- Experience in utilizing monitoring software such as Drybook or Moisture Mapper
This is a Full Time position with overtime availability.
If interested, please forward resume to
#J-18808-Ljbffr
Production Crew Chief - Restoration employer: ZipRecruiter
Contact Detail:
ZipRecruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Crew Chief - Restoration
✨Tip Number 1
Make sure to highlight your disaster restoration experience during the interview. Be prepared to discuss specific situations where you successfully managed a crew or resolved conflicts on-site, as this will demonstrate your leadership skills.
✨Tip Number 2
Familiarize yourself with the tools and equipment used in restoration work. Being able to speak knowledgeably about these during your conversation will show that you're not only experienced but also proactive in understanding the technical aspects of the job.
✨Tip Number 3
Since communication with insurance adjusters is key, practice articulating the mitigation process clearly. This will help you convey your ability to handle customer interactions and ensure that all parties are informed throughout the restoration process.
✨Tip Number 4
Demonstrate your team-oriented mindset by sharing examples of how you've trained new employees or collaborated with colleagues in past roles. This will align with Servpro's emphasis on teamwork and professionalism.
We think you need these skills to ace Production Crew Chief - Restoration
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your disaster restoration experience, particularly in fire/smoke cleaning, water mitigation, and mold remediation. Mention any specific projects where you led a team or managed a job site.
Showcase Leadership Skills: Since the role requires managing a crew, highlight your previous lead/crew chief experience. Provide examples of how you've successfully trained new employees or resolved conflicts on-site.
Detail Your Technical Knowledge: Include your understanding of restoration equipment and tools, as well as building materials and home design. If you have IICRC certifications, make sure to mention them prominently.
Communicate Effectively: Demonstrate your ability to communicate with customers, insurance adjusters, and project managers. Use clear examples of how you've explained processes or documented work in previous roles.
How to prepare for a job interview at ZipRecruiter
✨Show Your Expertise
Make sure to highlight your disaster restoration experience during the interview. Discuss specific projects you've managed, focusing on your role in fire/smoke cleaning, water mitigation, and mold remediation.
✨Communicate Clearly
Since you'll be explaining the mitigation process to customers and communicating with insurance adjusters, practice clear and concise communication. Be prepared to demonstrate how you would handle these conversations effectively.
✨Demonstrate Leadership Skills
As a crew chief, you'll need to manage a team. Share examples of how you've successfully led teams in the past, including any conflict resolution experiences and how you trained new employees.
✨Know the Tools of the Trade
Familiarize yourself with restoration equipment and tools, as well as monitoring software like Drybook or Moisture Mapper. Being knowledgeable about these will show that you're ready to hit the ground running.
